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Taylor Pigg

I’ve been in many nursing facilities in the Charlotte and Monroe area and Jesse Helms is one of the most positive, clean, and friendly facilities in the area. The social worker and administrator make a great team and have a wonderful working relationship, which always translates into a better work environment and therefore better care for the residents. I’ve worked with the social worker, Jamie, closely on coordinating care for the residents specifically at discharge, and have seen how she truly cares about setting the residents and their families up for success. I would trust Jamie and this team with my own family member.

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M Diaz

This place has been taking very good care of my mom. She had a fall back in December and broke her hip. After a full hip replacement, she was placed here for rehabilitation since her walking had gotten really bad over the past few years. In just a few weeks, the nurses and rehabilitation staff have gotten her from completely helpless to being able to stand on her own, and now working on getting her walking steps back. It'll be a long road to recovery, but I definitely see improvement I haven't seen in years. Jamie was awesome, and the staff is nice and helpful. Thank you for helping my mom during the worst time of her life.

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Donna Frye

I was a patient myself several years ago, everyone was so kind from Administration, Jamie, Linen, and Ryan who came by and would pray with me and encourage me to keep going, to the nurses, the nurses were so caring and helpful. The administration was always kind and on point, if I ever had any questions they would be answered .They even have an activities director Emily that helped me be able to get out and enjoy social activities that definitely helped with my healing mentally and physically. I myself now go back to volunteer with activities and I am so blessed to be able to give back to what was given to me.

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Jennifer Phillips

I have been in many nursing centers around Charlotte and Monroe, and Jesse Helms is by far the best facility in their area. The staff is very tenured, with the DON and Administrator being a team for several years, which shows in the way the facility runs and the attitude of the staff. The Social Worker genuinely cares about the patients and their family members, and helped with many resources at discharge. Happy staff usually translates into great care, and I would say this facility is a great example of this. I would recommend this facility to anyone looking for a loved one in the Union Co and Southwest Charlotte area.

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William Haas

I wish I could put ZERO 🌟! If you’re looking for a facility where leadership behaves professionally, keep looking — this isn’t it. Staff told me the DON’s favorite hobby is gaslighting employees who try to report issues. And apparently, the administrator’s “close relationship” with an engaged nurse explains why certain staff magically escape consequences. Must be nice. The scheduler and transport CNA? They mainly sit in the back office talking about everyone except the residents they’re supposed to be helping. The floor staff work themselves to death while these two hide. If leadership ever gets replaced, this place might stand a chance. Until then, avoid it.