NORTHERN REGIONAL HOSPITAL is a Medicare-certified nursing home located in MOUNT AIRY, NC. CMS overall rating: 5 out of 5 stars. Google rating: 3.0 out of 5 from 255 reviews. Accepts both Medicare and Medicaid.

NORTHERN REGIONAL HOSPITAL

mount airy, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Government - Hospital district

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

830 ROCKFORD STREET

MOUNT AIRY, NC

Surry County

Service Area

This nursing home is located in Surry County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 1.65 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.73 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 9.1% / Industry Avg: 20%

✓ Below average (better) (lower is better)

All Nursing Staff Turnover RateFacility: 31.1% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

3
255 reviews
Abby Lambert

Abby Lambert

the staff in Labor & Delivery are fantastic. they helped me feel comfortable and safe. special shout out to Sam and Morgin, both incredibly sweet girls! thank you to Dr. Devore for delivering my sweet boy by emergency C-section. I also had a wonderful anesthesiologist for my epidural, he was very kind and caring. I appreciate every one of you that helped me through my stay Tuesday through Friday. 😊

Verified Google review
Phyllis Craft

Phyllis Craft

I became very sick on Thanksgiving day and had to have emergency surgery. Dr Buchholz preformed my surgery and he was great. I was placed in ICU for 9 days and I could not have asked for better care. The nurses in ICU were phenomenal they made sure I was comfortable, I had anything and everything I needed while there. I cannot say enough on how much I appreciate everything these nurses and my doctor done for me. I want to thank my dr Buchholz and all the ICU nurses for their kindness during my stay at Northern Hospital. I also want to thank the Emergency room staff and all the OR staff for their kindness. May God Bless each and everyone that had a part in my recovery.

Verified Google review
Jackie Gonzalez

Jackie Gonzalez

This place doesn’t even deserve 1 star for allowing employees like ones on night shift Monday 12/08/2025 working there. It was by far the worst experience I’ve ever had with a hospital. I had gone in due to a head injury and had become unresponsive I had 0 control of my body. I was already super confused scared and being made fun of and laughed at while in that state was beyond humiliating. Just because I wasn’t able to respond and control my body I was automatically assumed and called a drug addict going through withdrawal or “faking it” while laughing at me. Just about everyone that came in to “assist or help” was so rude and rough with me. Pulling and tugging on me rudely telling me to “sit still” because they can’t do their job. And multiple times told to just answer the simple questions I was being asked all while they clearly see I’m trying and I am unable to. I was banged up so many times mind you I went in for a head injury and was hit on the head multiple times and they laughed or made a dumb joke about it, I was poked in the chest multiple times by multiple the male Drs leaving me extremely sore. I understand that everyone in the medical field has a complicated job but I also understand the importance of actually enjoying and wanting to do your job is crucial too. And being put through all of this humiliation all while being scared out of your mind is ridiculous. I also understand I wasn’t much help due to the circumstances of being somewhat aware of what was going on around me but not being able to respond but THAT IS THE REASON I WAS THERE to get help not to be made fun of, laughed and ridiculed and dismissed as a “druggie”.

Verified Google review
Cristin Montgomery

Cristin Montgomery

I cannot say enough good things about Northern’s Labor and Delivery floor. Alex, Karlee, TJ, Sam, and Morgan cared for me and my new baby like we were their own family. I truly believe God sent me these ladies. I have never met a group of people more perfectly suited for the work they do. Northern is incredibly blessed to have a team like this, and I’ll be forever grateful for the way they cared for us.

Verified Google review
MaKenzie Byrd

MaKenzie Byrd

Had my son here in August and absolutely love the care we that we received from all the nurses and Dr. 10/10 will definitely be back in the future. Thank you so much to Kalie, Kirsten, Sam, Karlee, Sarah,TJ, Tammy, Alex, Anna, Olivia and the rest of the team . I will never forget the care that you gave me and my family . You didn’t treat us just as patients but treated us like family and we truly appreciate everything you done for us! 💙

Verified Google review

Reviews from Google Places for NORTHERN REGIONAL HOSPITAL. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.