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Marsha Horner

My husband was hospitalized for five weeks due to complications from a stroke, and ended up at this facility after discharge from ECU, while we waited for a bed to be available elsewhere. The beds were so small for my very tall husband. The director did send for a bed to fit him, but was still not very comfortable. The food was terrible, and they couldn’t seem to get his diet right, I had to go out twice to get him some food as the kitchen closes down and nothing available. The residents there just seemed to be alone in their rooms, not nearly enough staff ,one RN to 29 residents. My husband ended up falling out of bed 2 nights in a row, neither time was I notified when it happened, when I had given them land line and cell phone. I had to find out by looking at my voicemail the next morning. I checked him out of there as he was admitted to hospital, this set his rehab back tremendously. The staff was very nice and helpful when asked, . Call lights were not always accessible . No one explained anything when he was admitted, and the Dr that takes care of the facility, barely listened ,or asked any questions. Use an alternate facility if you possibly can, as this one is far below the norm. Thank you to the nurses and aides there that listened , and were of help to me.

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Wil Leon

DEATH TRAP. Our grandmother died within 5 days of going here. They "lost" her teeth and belongings day one! (That's the most active they've been, running around denying responsibility). When they finally did, my grandmother died the next day after being rushed to the ER. They neglected to check her breathing all night! The lady in the bed next to her had been in her own feces for over 10 hours. They dont feed the patients nor check on them at night or hardly at all. Not one attentive staff member and a super depressing environment. If you love your family member at all... AVOID THIS HORRIBLE PLACE.

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Tom

I feel compelled to share my experience with Croatan Ridge Nursing Home, as it has been deeply troubling. This facility is not a place where you want to leave your loved ones. The care provided is inadequate, and I have witnessed firsthand how residents are often neglected until they reach a critical state, only to be rushed to the hospital when it’s almost too late. Moreover, the treatment of employees is equally concerning. Staff members, particularly Certified Nursing Assistants (CNAs), are overworked and underappreciated. They are expected to perform their duties under challenging conditions without the support they need, and unfortunately, they are not compensated fairly for their hard work. What’s more disheartening is the culture of intimidation that exists within the management. When employees seek to improve their skills or better their situation, they are often met with hostility rather than encouragement. This toxic environment not only affects the staff but ultimately impacts the quality of care that residents receive. I urge anyone considering this facility for their loved ones to think twice and explore other options. Everyone deserves compassionate care and a supportive environment, both for residents and the dedicated staff who care for them.

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Lisa Munden

My mother was in after a 4 week hospital stay. The care she received at Croatan Ridge was better than I could ever ask for. The nursing staff, kitchen staff, everyone we were in contact with were more than helpful. They all treated my mother like family. They worked with happy attitudes and always looking out for her best interest. My mother has been in all facilities in Carteret County and this was by far the BEST experience from any of them. It was so nice to know she was so well taken care of. Thank you!!

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Jr Johnson

The staff at Croatan Ridge is amazing from the Administrator to Nursing Staff Activities Dietary and Hoisekeeping. . All staff were very friendly and did a great job. Food was excellent. Thanks to all of them. Therapy staff are tops in their field. May God Bless and keep all the staff at Croatan Ridge!