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jeannette b.

This is the best facility! The staff at Laurels were excellent and caring in taking good care of my mother! I can't thank the staff enough. I want to give a special thanks to Shauna The Unit Manager and Nurse who took care of my mother Mildred and Monica The Physical Therapist who made it possible for my mother to walk again! God Bless You All!

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S Kear

My dad recently required skilled nursing rehab after a hospital stay. I quickly learned after he arrived at The Laurels that they are staffed with kind, knowledgeable and caring individuals. The nurses, CNAs, and rehab staff, as well as the administrative support staff and all behind the scenes staff proved to be committed to providing the best care for their residents. It was easy to get questions answered and concerns addressed if the need arose. The rehab staff was great and always encouraged my dad. He was soon motivated and looked forward to working in the rehab room with other residents. We are grateful for the care he received at The Laurels of Chatham.

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jeri frevert

My husband was here for rehab on a fractured femur. While he was here he became dehydrated and malnutrition. The food is of poor quality that I don't think a dog would eat. The overnight nursing staff disregarded his request for pain medication or were never told by the aides. His blood pressure went very low. He told the nurse he didn't feel right and she said to wait and see the doctor in the morning. He insisted on being taken to the emergency room. She again told him that they could take care of his symptoms there. Finally she called the ambulance. When they got there my husband was in a-fib. They put him on fluids right away and proceeded to take him on to the hospital. Found out that my husband had a uti that he's has probably had for about a week. I feel that there is just poor care in this facility. The halls smell of BM, you walk in and see patients lined up in wheelchairs along the wall. No one insight watching them. One gentleman fell 5 times since my husband was there and no one around to watch him. He was on fall precautions. I saw another patient sitting in the hall with a pillowcase over her head, again no one around to tell her not to do that. To me a skilled nursing facility and rehab center should care about it's patients. I will never send anyone to this facility. It is a dangerous place.

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Dawn Overman

My dad recently spent eight weeks at Laurels of Chatham on the Rehab hall. The Rehab team is absolutely fantastic. Not only are they very knowledgeable and encouraging, they are also friendly and caring. Dad really enjoyed working with them. The nursing staff is also wonderful. They responded to every medical issue that arose quickly and competently, and treated Dad with dignity and respect. We appreciate the professional and kind employees that we came to know well at Laurels.

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Hope Zivitski

My mom was a patient here for 2+ months while recovering from a fall and sepsis. The therapy team was AMAZING and thankfully, she's regained some mobility. The entire staff was caring and compassionate and very attentive. The facility was always clean. I love how the admin staff was always readily available to answer my many questions or to provide guidance. I would gladly give 5 stars except the meals were not star worthy at all. Thankfully, I live close enough to bring meals to my mom. I don't regret choosing the Laurels for my mom's recovery at all!