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christine king

If I could give this a negative rating, I would! This facility has been not only neglectful but abusive to my mom to the point where I reported them to the state! On top of the intimidation used by their staff, the Administrator, Brad, never answers his phone. The facility itself rarely answers the phone! They rarely have any linens including blankets! They let residents freeze with no blanket. My mom had to use her beach towel as a blanket. An aide ran a hoyer (out of anger) into my moms leg, more than once and the facility disregarded i, as well as other abusive, neglectful, and intimidating tactics by this aide and other staff members. I will not stop reporting them to anyone who oversees this hell hole of a "rehab". This place should be shut down immediately!

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jim p

I came here because I couldn’t walk and I didn’t know what to expect. Most of the staff are friendly and show respect to the patients and don’t expect me to do anything I am not capable of doing. Physical therapy is probably the best part of being here. The therapists are all friendly and have gotten me back to walking. I can’t say enough to praise them. The food is better than I expected, not like hospital food, and well worth it. Although I can’t stay here because of insurance, I highly recommend this facility.

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John Bryan

My sister has been a resident of Capital for a few years and I am very pleased with service. Initially I had to stay on top of things but over time they got to know my sister pretty well. Those who work with her are friendly and helpful to her. I am thankful for that she is in a facility that cares for the residents and for an administration that is constantly improving the facility, the staff and the services.

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Angela Perry

Please do not choose Capital Nursing and Rehabilitation Center for yourself or your loved one. The facility itself is decrepit and filthy with a musty odor that permeates the rooms. There is a clear lack of pride in the facility and in the care provided. A person’s mental and physical health is affected by their surroundings. We moved our loved one to another facility after about a week, due to the insufficient care, ineffective therapy, and filthy conditions. My photos do not adequately demonstrate how terrible the facility appears.

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Sara S

Today I had to park, for the first time ever, in one of the many accessible/disabled spaces at Capital Nursing & Rehabilitation Center’s lot, with my valid placard properly displayed. I was not visiting this facility, but there were no available spaces elsewhere nearby. When I returned about an hour later, there was a note under my windshield saying that the lot was “for Capital Nursing & Rehab visitors and staff only” and that “next violation will result in towing.” This note was clearly visible to us when we came back to the car. This was surprising and concerning. The only posted sign at the property entrance is a standard “Tow Away Zone” notice, which warns about unauthorized vehicles but does not say the lot is exclusively for Capital Nursing & Rehab visitors. There is no visible signage at the accessible parking spaces that states they are restricted to specific visitors. As someone with a valid disability placard, I am legally authorized under the ADA and NC law to use an accessible parking space. Accessible spaces are intended to be available to anyone with a placard, not arbitrarily restricted by individual businesses unless clearly posted and legally designated. Leaving threatening notes on placard vehicles is inappropriate and creates barriers for people with disabilities. If the facility intends its lot to be private or limited to staff/visitors, the signage should clearly state this at every entrance and at the spaces themselves, in compliance with both ADA and NC towing laws. I hope management reconsiders its approach to accessible parking and ensures that policies respect the rights of people with disabilities. Clear, lawful signage would prevent confusion and ensure ADA compliance.