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AprilSunshine

This place is absolutely WORTHLESS!!!! No oversight whatsoever!! Only giving ONE STAR because of the VERY FEW good people that are there. I don't see how the State allows it to operate this way. For starters, they DO NOT keep the rooms clean. They allowed my Auntie's room to stay filthy throughout her stay. Empty food or medicine packages, wasted liquids, crumbs, you name it, all over the floor and tables for days. I requested house keeping to clean but to no avail. and sometimes clean up myself!!! There is no way they are paying people to do this! If so, they are paying for NOTHING!! In addition to poor housekeeping, the Chef (if you want to call him/her that) appears to throw some types of food together as they go and call it a dish. The FOOD is absolutely disgusting. So much so, you can't even figure out what it is they are serving. So horrible, I wouldn't feed it to a dog!! Looks like something a toddler would throw together or scraps from leftovers. They just have any-ole-body planning and preparing these meals!! I bet they wouldn't even eat it themselves!! Also, My Auntie had major brain surgery in November and shortly after, the hospital, at least, had her standing and pivoting from chair to bed. But, since she's been in this so called "REHAB" center, she still CAN NOT walk AT ALL, can barely stand WITH assistance, still in a diaper. Mind you, before surgery, she was very independent (walking, driving, living on her own). These people are just there collecting a paycheck. There's no REHABILITATION. Just a Skilled Nursing Facility that provides room and board and poor service to the occupants. They just do the bare minimum to keep them alive while in their "non-care" and send them on their way for the family or loved one to take up after they're lack of care. Not all of the staff there are bad but it only takes a couple bad apples to spoil the bunch. A few of the nurses and CNA's are good but there are some that sit at that desk with no concern for the patients or anything else having to do with their JOB. One in particular, every time something major was going on with my Auntie, she's either gone to lunch (seems like forever) or break, leaving others there with no clue as to what's going on. When she does return, she has this nonchalant attitude like, "what now?", looking at you like a deer in headlights, and shows no concern for anything about the patient or her JOB!!! Last but not least, this same nurse in particular, was part of the staff that was responsible for getting my Auntie ready for discharge and transport to an assisted living home...........Thank goodness I got there before she was sent on her merry way.........on one of the coldest days of the year, snow and ice still on the ground, my Auntie was sitting there in the wheelchair at the front desk with just a THIN SHIRT with A HOOD, PANTS PULLED UP NEAR HER KNEES, HOSPITAL ANKLE SOCKS (lower legs fully exposed), NO COAT OR SWEATER and NO SHOES ready to go OUT THE DOOR!!!!!!!! On top of that, her depend was soaking wet! Absolutely INSANE! Who would send anyone out in the cold like that??? People take care of animals better than this!! This place needs to be INSPECTED and kept on the WATCH list at ALL times by the STATE BOARD!!! The state needs to do something about this!!! This type of care and the way this place is run is UNACCEPTABLE!!!.

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Rere Haliburton

The worst rehab I have ever known in my Life.. my mother was having wound care provided and the wound healed from outside but was still not healed in the inside!!! My Mother became septic and Passed. All the while they were telling Me that mom’s wound had healed. It’s no way these reviews are reallll

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Toni Mccrimmon

Everyone at Raleigh Rehab was so nice and welcoming. They all worked really hard at making sure that everyone staying or visiting was welcomed and included. The entire staff was joyful and comforting. From the first face you see at the sign in desk, check in, activity director, nurses, patients, laundry, kitchen, pt , speech, a very pleasant atmosphere and smiles all around. We felt heard and my mom's needs were met. A few went above and beyond what was required and my family and I will be forever grateful. Keep up the great work

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Malissa Brousseau

I am giving Raleigh Rehabilitation Center only one star because of the few individuals who were kind to my Mom. The lack of care she received during her stay led to her having an ulcer wound that became irreversible. Our Mom loved life, and it's very unfair that she is no longer alive to enjoy time with friends and family. Please find another place for your loved one. I wish I had.

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AVON Glamour eRep (Omni Channel Dee)

I was making a delivery to a customer and was very impressed with the way I was greeted by the receptionist Denise. The lobby was nice and inviting; I asked if there had been changes in management and she said there is a rather new Administrator named Jayme. While waiting, I noticed the residents and staff seemed content. A great combination in this industry. Kudos to Raleigh Rehabilitation Center and it’s staff on maintaining an positive environment for our elderly and those short term patients on the mend!