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Brie “Brie” Napier

I would give less stars if I could. My 58-year-old mother is a disabled patient at Liberty Commons Rehabilitation Center, and the care she has received has been unacceptable and dangerous. She has a complex medical history, including cancer, a stroke, diabetes, and a recent hospitalization where she was on life support for three weeks due to sepsis from the flu and RSV. She was sent here for rehabilitation and physical therapy. Since being in their care, she has fallen four times. She cannot walk or transfer to her wheelchair independently, yet she has repeatedly been left without assistance. When she presses the call button, it often takes up to an hour for staff to respond. Despite being diabetic, she is not provided diabetic meals. Her medications are not administered as prescribed. She has had accidents and developed sores because staff failed to help her clean herself or change in a timely manner. This morning, she developed a severe migraine around 6:30 a.m. and ended up vomiting on herself. She has had to call my sister, brothers, and myself, for help because no one responded to her call light. She was not given even a Tylenol until 11:00 a.m. She is now being transferred back to hospital due to a preventable fall, that she has sustained a head injury from. The staff is consistently rude and dismissive. They have told her to hang up the phone with family before speaking to her. There is a clear lack of compassion, urgency, and basic standards of care. No family should have to worry that their loved one is unsafe in a rehabilitation facility. I would strongly caution anyone considering Liberty Commons to look elsewhere.

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bob hibbs

Rehab personal was great, some of the staff were good. The food for my family member was terrible. One time I was there during lunch and my family member couldn't eat it and they just took it and didn't bring them anything else. Sad these are people that depend upon them with no other choice. I personally would not recommend. Plus there are no single rooms even though they say there are.

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Jessica Newton

My grandma spent the last month of her life in this facility. I have to say I was extremely pleased with the service. I was there daily and the care was top notch. She was always clean and in clean clothes. They went above and beyond to care for her. They were always pleasant and kind to me always answered any questions I had and willing to help anyway they could. They were with my grandma at the very end to and made sure she was peaceful and comfortable. I know there’s some bad reviews on here but from my experience with my grandma I would 100% recommend this facility. Shoutout to all the staff on the 400 hall that took care of my grandma. They were truly the best.

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Mary Decker

This is my mom's review: 1.Infected with roaches, spiders and other bugs. 2. Food was cold, mushy and not a good taste at all. On the rare occasion, it was something good, the portions were very small. 3. Lights were turned off at approximately 7:15 pm, pulled blankets up around patients. Mother advised CNA she wasn't ready for bed. They turned and left anyway. My mother has been there multiple times for rehab. She states the place has really went downhill and refuses to have this as a facility in the future.

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WHISTLEBLOWER#CORPORATEGREED

I was hoping for a superior experience. Was let down. My mother was dying of cancer. The director of nursing refuse to meet with me for a game plan to help her have a peaceful transition. All I got was horrible treatment and my mom was neglected. I beg you to not place your loved one here. My family had to make plans and execute a plan B for my mother who was 86. The facilty was absolutely full of urine and feces in the building. God help the patients in that building. The administrator was passive and did not behave in a manner that was appropriate. Was not interested in solving or orchestrating a plan for my mother. I implore you to please not put your family here. Its very scary and a nasty nasty place to work. Trash everywhere. Food trays just one big garage can.