Cleveland Pines is a Medicare-certified nursing home located in Shelby, NC. CMS overall rating: 3 out of 5 stars. Google rating: 4.1 out of 5 from 59 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Cleveland County and serves residents in the NC area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
≈ At average
≈ At average
⚠ Below average
ATRIUM HEALTH
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
≈ At average (lower is better)
Staff was nice and facility was clean. However, staff didn't have back up staff to help residents that needed help. Residents are told to hit the nurse button when they needed anything or needed to go to the bathroom, but it would take staff 20 minutes or more to answer the call button. When I asked a staff person about it, I was told it was just her and she was giving someone a shower. She should get to when she gets a chance.
Got to be the biggest joke of a rehabilitation center I have ever encountered. Staff totally incompetent-rude-mean-uncaring. Should be investigated by the state.
Best People in the world, social services staff, administration staff, nurses, CNAs, therapy technicians, cooks (great food) and the janitors that keep everything clean.
I am truly impressed by the care and dedication the staff at Cleveland pines have provided my grandfather. The facility has been very responsive to all of my family questions and concerns related to my grandfather. Thank you to the staff at Cleveland Pines.
I was there for a month for physical therapy. I would have given 5 stars but they were very short staffed so 4 was the most I could possibly give. I made great friends there and plan to go back to visit! I loved the therapists, nurses and some CNAs. I hated my first day but it did actually get better and I began to accept that I had to be there to get better. The food was hit or miss sometimes. Great place!
Reviews from Google Places for Cleveland Pines. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.