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H Owens

Grandma was only here for 4 months and was called and told they sent her to hospital. She was septic and one of the worst bed sores anyone has ever seen. She was sent to Hospice where she passed away from it a week later. The level of care was atrocious and this wasn’t the only issue we dealt with while she was there. Once they found out she passed, they threw her belongings in another room and filled her spot immediately then called wanting to know when we were picking it up. Once we got there, the nurses wouldn’t even speak or hardly look us in the eye to offer condolences. I wouldn’t recommend this place to anyone!

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Rebecca Lynn

This is the worst place I have ever seen. My mom has been at peak resources since October and we have had nothing but problems from week one. The staff are the laziest bunch of prejudice folks I have ever seen. The food is awful and the place is nasty. The care is not good at all. The complaint forms are a joke and I've been told when you fill one out that it usually ends up in the trash. I have spoken with all the shifts staff and all I hear is that must have happened on a day I was off or that's not my job or hall to work on. I've complained to the office manager or person in charge and she said she would handle this and make sure these concerns are addressed but she didn't do anything. The staff say they are tired from a hard day at work but from what I have seen myself the reason they are tired is because they play on their phones and use work time for personal exercise time. They talk alot between themselves and don't do much work at all. This place needs investiged for elder abuse and neglect. I am in the process of trying to find another facility for mom to be transferred to but currently I've had no luck. I would bring her back home with me bit I've had to move and right now have no way to do that. Or else I would. I do wish and pray that this post reaches others and they are aware before taking their loved ones to peak resources of shelby. This is not a safe or good place. Please beware!!!!!!! 1

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Nonya85

Refused to answer my father's call bell until I called up there several times. His roommate also used the call bell and was left in his own poop for 3 hours. He was there for rehab. If you love your relative make sure they don't go here. He literally told me he just wanted out of that "hellhole". He praised the rehab team but the actual people that were supposed to care for him did not do the bare minimum. I was visiting and his roommate asked the CNA to clean his table off from where he brushed his teeth hours before and the CNA acted like it was a huge inconvenience. I am a former CNA and they were not doing their jobs.

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Duncan Blount

Hannah the social worker is a rockstar. Great staff here! Five stars

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Trina B.

This is a facility that should've been shut down some years ago !!! SOME of the staff are SO RUDE & are only there for a paycheck & have no regards for the patients!! * I said some but if the shoe fits...WEAR IT !!!* It's a shame & a disgrace that someone you care so much about has to be half cared for at this facility. I would suggest doing a great deal of research about this place before placing any of your loved ones there. If it's a MUST that they have to be there, make sure you have someone that can check on him/her around the clock.