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Sonia Yeary

Greatful. My overall veiw of Lotus Village is absolutely Greatful for the compassionate staff. Housekeeping does an amazing job. It's obvious that these people are professionals that LOVE their jobs. I truly do thank God my family member is in your facility .He has gotten so much more healthier. I pray continually for the wonderful staff and all the residents to be blessed beyond belief. Thank you just isn't enough but I truly am thankful 🙏 💓

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Miranda Raimondi

The CNAs, CRNAs, PRNs, PCAs, RNS and receptionists were so wonderful and accommodating. I visited my Aunt and we were very graciously welcomed. Seeing my Aunt was such a joy especially because of all that you do. Thank you for protecting the people we love.

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Nichol P.

I am editing my review to add: The Administrator I have recently spoken with has been proactive in helping me resolve the concerns I have with my LOs care. She has been helpful, supportive and responsive when I’ve spoken with her. Although we are still facing issues, the frequency of these events have decreased significantly and I am much happier with the actions now being taken to resolve them! I’m only giving 2 stars because there are only a few RNs/CNAs that have actually been decent since my loved one has been a resident at this facility. My LO is paralyzed and unable to ambulate by themself. They were told yesterday “I’m not getting you up, it ain’t going to happen.” and my LO was left in bed all day and night. Today, my LO was gotten up out of bed around 11am and at 8pm they are still in their wheelchair, in pain, soiled and begging to be put back in their bed. This isn’t the first incident. They’ve been hurt while being cleaned, they’ve been stolen from by a CNA, talked to in the most vile manner, left in bed for days at a time, left in their own filth for hours upon hours… I’ve reported to every Admin, DON and staff member I can reach at Lotus Village. This has been happening for months!! It’s hard enough to get someone to answer the phone, much less a return call. There’s never any consequences for the neglect, never any type of resolution. My LO is constantly being neglected, verbally abused and is the very last on the list of priorities for the CNAs. I would NEVER recommend this facility to anyone! (My LO doesn’t want to relocate due to fear of being in an even worse situation.)

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Tommy Leonard

The worst place I've ever been too! They will not help you,I hit my call button and it took 45 minutes for them to come and help me, it would have been Longer but I went and got someone to help me! They will not change your wound bandage like they should or administer your meds like they should!! This place is a joke!!!! And should be shut down! I've only been here 4 days and they forgot my dinner tray! 2 young girls came by and said, you didn' no supper well we brought you one and we don't even work here!! I ask for coffee and a young girl brought me some sugar and another girl came by And gave me some creamer I never got the coffee!!!!!!!

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Kaya Leath

I went and toured this facility looking for a clean, warm, and welcoming environment for my grandmother. I was more than impressed, the facility doesn't have bad odor as most other facilities do. All staff were very friendly and welcoming and there is lots of life enrichment activities. I am pleasantly surprised and happy that my grandmother will be in the best care.