Smoky Mountain Health and Rehabilitation Center is a Medicare-certified nursing home located in Waynesville, NC. CMS overall rating: 5 out of 5 stars. Google rating: 3.9 out of 5 from 43 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Haywood County and serves residents in the NC area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
✓ Above average
PRINCIPLE LONG TERM CARE
Part of a multi-facility healthcare organization
≈ At average (higher is better)
✓ Above average (higher is better)
âš Above average (lower is better)
âš Above average (lower is better)
My grandfather was here for 25 days after major surgery and had to be re-hospitalized for infection, dehydration, and poor nutrition. In my opinion, this facility is not currently equipped to help someone heal after major internal surgery. Perhaps if they hire more nurses, but they really don’t have the staff to adequately care for each person as is. Some of the staff were very kind and helpful and I appreciate that, but they really should not be accepting patients that they can’t adequately care for. There were repeated issues with equipment, timely medication, and lack of attention to wound care leading to rehospitalization.
I have worked with the staff at Smoky Mountain Health & Rehab in my role as a hospice patient care coordinator. They have been a great partner in providing care for residents nearing end of life. We have worked together to provide Veteran pinning ceremonies as well as educate and support families and caregivers. We are honored to partner with them and continue to provide the best care and focus on quality of life.
As a Care Advocate, I go into Smoky Mountain N&R once a week as I have done for 8 months now. From the very first time meeting staff, I have been treated with curiosity. Not only am I grateful for their kindness, I’m grateful that a community such as Smoky Mountain N&R respects and sincerely cares for each one of their residents. As well as keeping it top notch and clean. If you have the opportunity to take a tour, I would advise you to do so. You will be pleased!!
The staff is well rounded and cares deeply about your needs. The food is excellent. The crafts are wonderful and the exercise classes are great. Therapy is an awesome team.
We brought my dad in and outside of 2 or 3 staff it was a horrible experience. They promised to bath him twice a week. After they bathed him the next day he did not get a bath for another 8 days. And then it was another week after that. It took HOURS for somebody to get to his room when he hit the help button because he needed to get changed or something else. He has no control over his bowels and often did not get changed until noon or later. I would not send my worst enemy here. We couldn't get him to a different place fast enough. If I could give zero stars I would.
Reviews from Google Places for Smoky Mountain Health and Rehabilitation Center. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.