Brookridge Retirement Community is a Medicare-certified nursing home located in Winston-Salem, NC. CMS overall rating: 5 out of 5 stars. Google rating: 4.0 out of 5 from 42 reviews. Accepts both Medicare and Medicaid.

Brookridge Retirement Community

winston-salem, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1199 Hayes Forest Drive

Winston-Salem, NC

Forsyth County

Service Area

This nursing home is located in Forsyth County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 0.67 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.62 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 61.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 58.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4
42 reviews
Taylor Martin

Taylor Martin

My mother had a stay in short term rehab in January of 2024 after unexpectedly breaking her hip. Her stay was decent but around a year after her discharge, she received an accounting statement showing that Brookridge owed her over $5,000. When she reached out to inquire about it they "had to look into it" and then shortly after sent her a check for $54. Unfortunately, my mother passed away from cancer in September of 2025 and in going through her things I found the $54 check (she had told me of the statement but never told me about the check). I have reached out to the director and assistant director via email requesting a detailed accounting, but have not received any response (they have had over a month to respond). It is very suspicious and concerning.

Verified Google review
Rex Blackburn

Rex Blackburn

My father came to Brookridge for rehabilitation in the skilled nursing facility. I can’t speak highly enough about the team at Brookridge. My parents have felt genuinely loved and cared for here. Quite literally every person on the staff that I’ve encountered has gone out of their way to be helpful. They’ve made sure that the furniture is comfortable for my mom, and they’ve allowed us to decorate their room with personal items to make it feel more like home. We’re leaving tomorrow, but the weeks that my family has been here have been made so much easier by the Brookridge team. My family is grateful for such quality of personal care.

Verified Google review
Eunice Massey

Eunice Massey

I have lived at Brookridge over 14 years. My husband, brother, and sister-in-law lived here until their deaths. My friends here and staff are like family. It is a beautiful community and I feel safe. A great benefit is knowing I have a guaranteed place to live even if my finances are depleted.

Verified Google review
Barbara Vanantwerp

Barbara Vanantwerp

One month has passed since I moved into a lovely apartment @ Brookridge. The friendliness, helpfulness & kindness of ALL of the staff & residents is amazing. There are so very many activities. There is something for everyone. And, the food is really good. I so look forward to many years of enjoying this wonderful community. I highly recommend consideration of the Brookridge for your retirement community.

Verified Google review
William Herrera

William Herrera

Went to visit a friend at this lovely retirement home, nestled in the woods near Wake Forest University. It is very serene and spacious grounds. They offer individual homes, condos, as well as assisted living care. The entire staff is very friendly and welcoming and treat everyone with respect. The front lobby of the main building always has a receptionist to assist you. This gated community is a hidden secret and you can catch does and deers as you walk around d the property’s. I would definitely recommend this place for anyone looking to downsize and lived more relaxed.

Verified Google review

Reviews from Google Places for Brookridge Retirement Community. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.