The Oaks is a Medicare-certified nursing home located in Winston-Salem, NC. CMS overall rating: 1 out of 5 stars. Google rating: 2.8 out of 5 from 90 reviews. Accepts both Medicare and Medicaid.

The Oaks

winston-salem, NCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

901 Bethesda Road

Winston-Salem, NC

Forsyth County

Service Area

This nursing home is located in Forsyth County and serves residents in the NC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

LIBERTY SENIOR LIVING

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.30 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.32 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 81.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 72.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.8
90 reviews
sharon allen

sharon allen

My father had a very short rehab stay at The Oaks following surgery. The administrative team gave me a tour when I arrived unannounced to check out the facility before moving him. The admissions director was most helpful guiding me through the admissions process. The care team kept me informed with a team meeting. The case worker, business manger and admissions staff were very supportive. During his stay transportation had to be arranged for a follow-up doctor appointment and the front desk took care of all the details. The PT staff is outstanding.

Verified Google review
La'Trisa Howard Caesar

La'Trisa Howard Caesar

My dad was here. His nurses, his CNAs…they were all so kind and full of love towards him. I never felt uncomfortable with him being at the Oaks. I’m THANKFUL for the staff that took care of him.

Verified Google review
Mickey Flynn

Mickey Flynn

Nursing, care, admin, PT and OT personnel were all compassionate, friendly and caring. Food left a bit to be desired, but same could probably be said for any institutional (hospital, school etc) kitchen serving a whole lot of people

Verified Google review
Rebekah Cain

Rebekah Cain

My sister is there currently for rehabilitation. The staff is very inconsiderate, showing no compassion or patience. She is unable to do anything for herself including getting out of bed, changing clothes, feeding herself & using the restroom. I will give the Physical Therapist team 5+ stars for all of their help in the time they spend with her 5 days a week tho!

Verified Google review
Glad Evanson

Glad Evanson

I was initially hesitate to allow this facility to accommodate my husband for rehab due to the negative reviews. I decided to give it chance because of it close proximity. The first to days it seemed fine but by day 3 realized how lazy the staff was. My husband would be sitting in feces if I was not regularly visiting. On his departure he was given some other patients meds to take home. The facility has a great physical therapist but overall I would not recommend it due negligence and incompetence.

Verified Google review

Reviews from Google Places for The Oaks. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.