The Oaks is a Medicare-certified nursing home located in Winston-Salem, NC. CMS overall rating: 1 out of 5 stars. Google rating: 2.8 out of 5 from 90 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Forsyth County and serves residents in the NC area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
LIBERTY SENIOR LIVING
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
My father had a very short rehab stay at The Oaks following surgery. The administrative team gave me a tour when I arrived unannounced to check out the facility before moving him. The admissions director was most helpful guiding me through the admissions process. The care team kept me informed with a team meeting. The case worker, business manger and admissions staff were very supportive. During his stay transportation had to be arranged for a follow-up doctor appointment and the front desk took care of all the details. The PT staff is outstanding.
My dad was here. His nurses, his CNAs…they were all so kind and full of love towards him. I never felt uncomfortable with him being at the Oaks. I’m THANKFUL for the staff that took care of him.
Nursing, care, admin, PT and OT personnel were all compassionate, friendly and caring. Food left a bit to be desired, but same could probably be said for any institutional (hospital, school etc) kitchen serving a whole lot of people
My sister is there currently for rehabilitation. The staff is very inconsiderate, showing no compassion or patience. She is unable to do anything for herself including getting out of bed, changing clothes, feeding herself & using the restroom. I will give the Physical Therapist team 5+ stars for all of their help in the time they spend with her 5 days a week tho!
I was initially hesitate to allow this facility to accommodate my husband for rehab due to the negative reviews. I decided to give it chance because of it close proximity. The first to days it seemed fine but by day 3 realized how lazy the staff was. My husband would be sitting in feces if I was not regularly visiting. On his departure he was given some other patients meds to take home. The facility has a great physical therapist but overall I would not recommend it due negligence and incompetence.
Reviews from Google Places for The Oaks. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.