HIGHLAND SQUARE NURSING AND REHABILITATION is a Medicare-certified nursing home located in AKRON, OH. CMS overall rating: 2 out of 5 stars. Google rating: 2.5 out of 5 from 46 reviews. Accepts both Medicare and Medicaid.

HIGHLAND SQUARE NURSING AND REHABILITATION

akron, OHMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1211 W MARKET ST

AKRON, OH

Summit County

Service Area

This nursing home is located in Summit County and serves residents in the OH area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.53 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.30 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 33.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 53.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.5
46 reviews
Prakash Rasaile

Prakash Rasaile

I like to be able to go on smoke break. They have vending machines where I can buy soda and snacks. The nurses and aids are all very nice to me. I really like my room.

Verified Google review
Vicky Grella

Vicky Grella

Highland Square Rehabilitation and Nursing has improved so much! It’s clean and smells good! The staff is super friendly. The management is responsive to resident requests and concerns.

Verified Google review
Dylan Joseph

Dylan Joseph

First off, I'd like to note that every nurse and front desk receptionist has been pleasant and accommodating. This review reflects them in no way. They have been great. However, the administrator, director, and owner need to be held accountable. It's a complete DUMP here! I feel bad for the patients who have to stay here. Also the meal sizes are fit for a toddler and lack enough protein and everyone appears to be underweight. This place makes plenty of money to keep the residents fed but chooses to cut costs at the the patient's expense. The brochure can say all it wants, just look at the medicare dot gov inspections and rating for the home. It's way below average compared to others and for good reason.

Verified Google review
Lady Kim

Lady Kim

I notice positive reviews are being written in an attempt to seemingly counteract the truth about this place. It is deplorable, horrible and taking people's money. They give out a menu with no food listed. Some of the food is not even identifiable. They have tv's in the room, but no cable, or internet connection. When you ask questions, almost no one has answers. There is no follow through, no returning phone calls, or emails. The worst part is many of the employees do not know how to treat or care for people, aka incompetence, aka just collecting a check.

Verified Google review
Heather N Pollock

Heather N Pollock

My mother has been a resident here for several years. She is receiving thoughtful and personal care. The staff each have their own relationships with her and know her individually. Miss Gail at the front desk is the most amazing ambassador - both a fairy godmother to the residents, as well as a great comforter and liaison to the family members. We are lucky to have formed this vital relationship. The administrators and medical professionals have done a great job of keeping her safe and healthy during the pandemic - and the terrible isolation it's brought with it. We have been very glad to have my mom in Ayden during this extra stressful time for vulnerable persons like her.

Verified Google review

Reviews from Google Places for HIGHLAND SQUARE NURSING AND REHABILITATION. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.