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Joan Lannoch

My mother was a patient for a little over two weeks. She was recovering from a fall. She was very pleased with the therapy program they designed for her and the length and frequency of her therapy sessions. The staff at Phoenix of Fairlawn are attentive and friendly and did their best to help my mom feel at home during her stay and we felt comfortable visiting her at any time she was there. The director of Phoenix visited her soon after her arrival and checked in with her from time to time while she was there. I was surprised by that level of attention.

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Susan Hercules

My 84yr old friend was here for 16 days of rehab from ankle surgery and had a very positive experience. The staff was extremely kind and helpful including the owner.He received excellent care, with all his wishes met in a timely manner. His room was very large and quiet. Everywhere in the facility it was clean.No nasty smells. The rehab team did a great job, he enjoyed working with them. The food here tasted good, with Lisa the director of nutrition going above and beyond to accommodate my friends food requests.I would definitely recommend Phoenix of Fairlawn for anyone in need of rehab or special care.

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Nneka Netherly

My mom needed rehab after a fall and subsequent broken arm. I decided on Phoenix of Fairlawn d/t the great reviews and bc I was able to speak with her case manager prior to her admission. My mom was able to get back to walking and although one arm was still broken she learned how to adjust and use her left arm. The staff was wonderful, my mom really enjoyed her rehab. The administrator stopped by almost daily to say hi to my mom and check on her, her case manager kept us abreast of things and worked hard to make sure my mom got the rehab time she needed when her insurance company was ready to discharge her. The building and the patient rooms were clean. The nurse assistants were kind and respectful with pleasant dispositions. When I or my mom had any questions, we received answers promptly and when an issue arose (requesting the floor be mopped or her phone being misplaced) it was quickly remedied. I would not hesitate to choose Phoenix if we were to need them again.

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Kim Kohl

As an occupational therapist who has worked in facilities throughout Northeast Ohio, I have seen the best and worst skilled facilities. Phoenix of Fairlawn is among the best facilities for patient care, cleanliness, therapy, and compassion. I was prepared to make my presence known to assure my mother received the care she needed and deserved, but my concerns dissipated once I realized she would be well cared for. Mom liked the staff, activities, and therapy. She especially liked visits from Bruce! I am thankful for her care and contentment during her stay, and for my peace of mind that she was in good hands.

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Rosemarie Millican

I have had double experiences with Phoenix of Fairlawn. Both my husband and I have received care at Phoenix of Fairlawn. Because of my husband’s stroke, broken hip, then broken neck, I have evaluated 10-12 facilities over the last year and ultimately selected Phoenix of Fairlawn and I have found them to be the most outstanding. The care is far superior to the other facilities. The therapy has been outstanding, especially for me being treated for a fractured pelvic bone. The turnaround has been very quick allowing me to return to my prior level of function. The nurses and aides have been understanding, caring and compassionate. The meals have been greatly varied and always nutritious for recovery. They maintain the facility well and it is very clean. I recommend anyone to consider coming here for superior care for an all around positive experience and results.