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Katie Hancheck

I care for a very high-level care woman who has mental health issues as well as Dementia. This is one of the few places that would accept a patient with all of these issues, which I commend them for. The patient care that she received was always wonderful. The people who work here truly care for the patient and from the Office to the patient care floors they do their best to take care of these people and treat them with respect. We have had very low-level care in other facilities, and I would rather send them to Wyant Woods to be cared for than somewhere fancy that treats their patients like gum on their shoe. The Dementia and Alzheimer's unit should get 5 stars all the way around. The Nursing and STNAs on this level are amazing and I will miss their care and kindness for someone who is very difficult to be kind to. The building is not fancy. It is run down and older. The people who work there do their very best to keep things clean and care for these high-level care patients at all times. They are VERY understaffed - as are all nursing homes - and are in need of cleaning staff to help them. The company that owns them should be giving them more in this aspect. The employees deserve to be cared for as well as the patients. Thank You Wyant Woods for everything you did and will continue to do without recognition. May you be blessed beyond measure.

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Connie Zelesnik

Our brothers wallet was stolen The place is dirty, they have not gotten him up to walk or for therapy and other patients said they were missing wallets cell phones and other items with no resolution. UPDATE relative was able to get answers to questions and the staff is trying to address all concerns Just wish the floors and room was clean The facility needs new paint and cheery atmosphere as it is a mental health facility Otherwise the staff has been helpful since concerns were brought up to Amanda Teresa and Stephanie with physical therapy and we are pleased with the progress

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Loraine Loraine

UPDATE: 12/21/24 - I had come to the fact that my correspondence with my father would be never if any. Then I receive a call from a NEW SOCIAL WORKER STEPHANIE G. Stephanie has been a blessing. She has gone out of her way to use her own phone to let me FaceTime my father on several occasions. Stephanie has gone above and beyond anyone that I have tried to correspond with. It has been a blessing. Whomever hired her needs to realize her value and pay her accordingly. Having a good person as an employee is a blessing for your establishment please give her what she needs to help others. Thank you Stephanie. UPDATE: 09/ 16/24 - spoke to a social worker (who seemed so concerned about my worries) a week ago and she made plans so we could do a FaceTime every Friday @ 2. It was supposed to start 09/13 @ 2. I waited and no call. I also called the social worker and left a message. I have NOT received a call. I took off of work early so I could put my full attention on that call. Thanks again Wyant. A half day of lost pay and still another lie. Have the day you deserve. God bless My father has been in this facility for awhile now. I have been trying to call so he knows I haven’t forgotten him. I live out of state and want to make sure he is ok. I have tried to call this facility over and over. Maybe out of 15 calls (if you are lucky) they might pick up. If they do pick up they disconnect you. I have talked to everyone I can. Nurses, social workers and supposedly the person that runs the facility to see what can be done. I explained that family should be able to call and reach someone to check up on a loved one. Everyone says they understand but their actions speak way louder. I know taking care of others is a hard job but I didn’t chose the job they did. All I’m asking is for someone to do it. I’ve called 3 times this week (06/09/24-06/15/24) NO ANSWER!!!!! I’m at my wits end and don’t know what to do. It’s really sad. To anyone wanting to put their loved one in this facility please do your research. I can only speak from my experience and it’s not reassuring. Please do something so family members can speak to their loved ones. I’m sure if it was their mother or fathers they wouldn’t appreciate the treatment or worries.

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Mami2

Update** This place is a joke, my mother has had items & money stolen out of her room 3 times now GET IT TOGETHER!** 4 visits now to visit my mother after her surgery. The staff if you wish to call that is rude or just plan out doesn't not want to do their job. There are some few good workers.. but the place is just plain out disgusting was dried blood on the floor. Told a staff member about the issue and not even a hour later was it cleaned up.

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Kelly Ross

I have a dear friend who has been there for probably a year now and he's in a miserable place. They're very mean and rude to him and at one point he was pushed over in his wheelchair backwards. I've complained to several agencies and have contacted this company to explain the situation to have it fixed to no avail. They keep taking things from him and this is just unacceptable. When I show up with arms full to give him supplies, they stare at me through the other door across the hall, while I'm standing there holding heavy items and they just take their time, walk out real slow to let me in. Then when I talk to them, very professional, they sometimes just stare at me and don't even reply. Many times I'm greeted with sarcasm and I'm not making this up. I'm a professional and I've dealt with the public in many factors and many forms and I can tell you right now that this place needs to be investigated for possible abuse and/or neglect, by either the parent company or it's investors. If something isn't done, it's going to come back on them, because I'm not sure if anybody else is doing what I'm doing, but I'm documenting everything. My friend was put there on his own accord. He's just waiting on something so he can be released and he has been there over a year. It was supposed to take a couple months. This whole time has been one nightmare after another. he tells me everyday he feels like he's in prison. And based on what I can tell, it sure seems like that. This company needs to wake up before they get in deep trouble. One last note, if anybody out there thinks I'm just blowing wind, take this into consideration. My father owned a private nursing home. I grew up while he had that business. I was in that facility everyday, working with my father, the nurses and aids. I know how a nursing facility should be run. I know how people should be treated. I know the despair of the elderly and how it's very important to keep their spirits high. I know when somebody's being mistreated. I know. Yes, I do know.