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Bobby Koller

Had to make the decision to put a loved one in Nursing Home and as tough as it was we all could not be more happy with Country Club. The care team from the Nurses, Aides, Therapy, Dietary, and Housekeeping all have done a fantastic job! Our family made the right choice in picking Country Club and our loved one is happy. Thank you Country Club.

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Terry Peterson

This is all based on information I've received from the facility with regard to my aunt who was a rehabilitation patient at country club from the beginning of Jan 2025 till Jan 26, 2025. My aunt 70 yrs old went to country club with an ulcer on her toe to continue to get IV antibiotics and physical therapy after a hospital stay. The plan was to place her in their assisted living apartments after her IV treatment was concluded. On Jan 25 I visited her in her room and she was alert and aware of her surroundings and who we were. The following day she was taken to the ER after some how getting a hold of a 40oz beer in another residents room. She fell and broke ribs 6-9 on her left side and had bruises up her entire left side and a laceration on her arm. She was complaining about hallucinating and asked to go to the ER. Within one week my aunt became completely unaware of her surroundings and of the loved ones she had recognized prior to this incident. Her health rapidly declined and she passed away today February 18, 2025. I do not recommend this facility. Residents can walk in and out without being observed, family and staff can bring in anything for any resident without question. Yes it is their policy that alcohol is to be turned in to the staff to see distributed when asked, but obviously this was not the case with my aunt. She walked into another residents room and got beer from them. The staff was unaware the resident had this beer according to the director. I also witnessed on Jan 25 my aunt's room had blood all over it from an injury she sustained the day before. The housekeeping staff came in and emptied her trash and didn't touch the blood that was on her main door, bed rails, dressers, her walker, the floor, bathroom door, sink, toilet, rails and walls. The housekeeper handed me a hygiene wipe when I asked her for a wipe to clean up the blood, them left the room. This is not the care I feel anyone's family member deserves in my opinion.

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Bette Donahue

I want to truly tell this from my heart that CCRC you have some wonderful Nurses Aids. Ms. Shirley and Ms. Lonnie are in the morning and they take beautiful care of me. The don't judge me in anyway. They treat me with dignity. On second shift I absolutely love Dawn and Marcus! They too go above and beyond to make sure I'm taken care of me. All the Nursing staff are amazing but when Brian is my nurse he's phenomenal. I only have one problem and that's with my dinners. They're usually cold and missing food. This happens frequently and today's was the worst. Sat 10/26/2024. I was here 6 years ago and the food was amazing. Now the cook doesn't seem to care. Someone is going to get food poisoning from how cold the food is and my 1-2 chicken nuggets that I was served was under cooked! Kitchen staff please care about the residents you feed. I also want to say the physical therapy folks rock! Thank you guys for working with me! PS: Photo of dinner tonight 10/26/2024. I do not mind being here but please fix the food. Thank you for taking the time to read.

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Kimberly Ransom

I was only there for a short time for rehab due to below the knee amputation but I wouldn't have hesitated to stay had I needed to. This place is so homey and friendly and everyone is so kind and helpful . The nurses are awesome I had mainly male nurses Ryan,Brian,James and Eugene and they were absolutely Awesome I also had Patty a couple of times and she too was great! Now to therapy they work you until you reach your potential and I'm greatful for that Michelle and Mary and Matt are the best but a big shout out to Mark,Rachel,Laura. Also all the Aids were caring,helpful and did an awesome job especially Lonnie she was an Angel. If I ever need rehab again or assisted living this is where I want to go it's nestled in the woods and just so welcoming so THANK YOU Country Club Rehabilitation Center in Ashtabula Ohio for such a positive experience.

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GARY GARLAND

My experience at the Country Club Ashtabula was very good probably the best nursing home I've ever been in for rehabilitation I had a lot to rehabilitate and I'm still not 100%. I'm still going through physical therapy and occupational at my home but the nurses here at the Country Club are great you have Bridget who save my life when I went totally unresponsive in my bed because I had hospital-induced pneumonia that I caught at the hospital and then you have James who is absolutely the most awesome nurse I've ever encountered in my life and I've been in a lot of medical field facilities in the last 3 years I've had a lot of procedures done the physical therapy and the OT or occupational therapy I should say are great yeah they push you a little bit but that's what you're supposed to do they worked with my grumpiness and yes I get grumpy especially when I'm in pain but they were very considerate of that they tried everything to get my back straightened out and they did some good the director of operations was wonderful he worked hard for everything to keep me happy not that I needed for somebody to keep me happy but there are things that I needed and it took him to get them my social worker Tracy was great and the AIDS were just wonderful. I will go back here again it's actually a wonderful place Wildlife all over the place turkeys and deer and they have bird feeders everywhere it's a very peaceful place they have dining rooms to which I want to some of the time and some of the times not so. I truly think the staff of the country club for making my long stay feel like it wasn't so long. Yes I would give this a five-star rating