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Bonnie Hinchman

This is a horrible place to put your love one. Aids have real attitudes & do not respond to call lights, especially at night. Hubby called 911 twice trying to get their attention as he was non weight bearing & couldn't get out of bed. They don't answer the phones. Care is minimal, he had 1 shower & 2 bed baths in a month, & food was always cold. They lay their dirty wipe towels on the stands where people are to eat their food & never clean them off. Leave soiled diapers in garbage cans & bathroom. Leave call lights on floors. Took me 3 months of calling, emailing, sending certified letter & finally charging back a $2000. Pmt to get any response for paperwork I needed. Corporate should be checking this place out. It doesn't say much for Saber Group. I wanted to update my review to say John, a new administrator called to discuss the issues we had. Although he couldn't do anything for my situation, I do appreciate his reaching out to speak with me. It certainly is a step in the right direction.

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Judi Russo

Needed to find a place for Mom who is 92 after a broken femur. I’m glad I chose the Oaks of Brecksville. Very positive experience staff and management very helpful resourceful. Nurses and STNA‘s were wonderful very good care attentive to patient’s needs. Therapy department was unsurpassed. Excellent considered the patient feelings and recovery. I’m very happy I chose the Oaks of Brecksville

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Susan Carruozzo

Our mother had a very positive experience there. She said everyone was very nice and helpful. One that really stood out was Monique M. She was genuinely caring and we felt went out of her way to help our mother! We would definitely recommend this place.

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Daffney Jonesaire

I'm very impressed by both the therapy and dietary departments. The staff consistently show a pleasant demeanor, and the atmosphere is always welcoming. Every time I visit, the food smells delicious and inviting. I highly recommend d this facility to anyone seeking quality of care and a warm environment:

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Bob

The family found the rehab and care parts of Oaks very strong after two separate visits. The therapy team worked so well together (PT, OT, speech) to provide integrated care. Nursing team and aides were more responsive than most other facilities we have experienced. There is a true caring ethos felt. The physical aspects of the facility are average and cleanliness is acceptable but could do more thorough room cleaning. Great and helpful admin team/social services.