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Katie

Why cant these people ever answer the phone? Not just for me, but for my fiances doctors when they call? Why does their chilli look like they dumped out a can of paste? ...the spoon literally stood strait up in the bowl. .. his cigarettes were "lost", 3 times, since hes been there. Are these nurses trained, college trained?? Because none of them are professional. If a resident goes out to smoke (not with the rest of the dramatic workers, when they go to the shelter house), they have to ride their electric (or non electric) wheelchairs, down by the road, where people fly down that road, almost hitting residents, with no reflectors down there, no lights! Ive never been so upset with a nursing home in my life. Its so bad, that whenever I need to talk to someone, I am in contact with an Ombudsman, and she definitely gets the job done. You guys need to check your nurses again, or do some surprise visits, and figure out what's going on in that nursing home. In the meantime, i will be trying to find him a new place to go.

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Cindy Smith

My step dad was in here for a broken hip for 8 weeks, now coming from osu the first day was rough not Embassy's fault. We could not of asked for better care and pt. So glad we have this group of people local. All the nurses and aids did a great job of caring for him. Discharge was easy all meds ordered and ready for us.

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Amanda Corbin

This place is a disgrace. My dad's been there for 2½ months (beginning of September) And has been trying to get moved since Day 3. The discharge nurse, Andria, Told me on September 12th she would start his medicaid application so we could get him into assisted living. I have gotten nothing but the run around and excuses from this lady. Today, October 25th, She tells me the application Finally got submitted. But guess what, here's the catch, she filed it in a completely different county than what his address is listed as, So we will face yet another delay. My Dad has to have dialysis three times A week and they check his protein and his weight every time; His protein levels have dropped so low.Since he's been there they are giving him supplements at the dialysis center, And he's lost eleven pounds in two and a half months. He had to ask to get his sheets and towels washed because after a week Because obviously they don't do that unless you ask them to so hopefully your family members can speak up. I get calls daily from him complaining about that place. It's just ridiculous there, please check on your family there!!

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John Gelardo

Stay away from this place they have the worst food I have ever been served the photos I posted are of pumpkin pie I was served burnt black. I fought with the kitchen manager almost daily about the poor quality of the food she was letting go out of her kitchen to feed the residents it's a disgrace. The director of nursing is a joke all she ever talks about is how wonderful she is she loves herself things she's the greatest thing on earth. They have a high turnover rate of nurses and STNAS.they can't even keep help . The therapy department is a train wreck I have never seen anything so horrible and all my life I have been going to therapy throughout the past 12 years in several different facilities and I find the therapist at this facility are the most uneducated therapist I have ever seen and I had no trouble telling them that is the worst therapy I have ever received my family removed me from here due to the treatment I was receiving and the quality of this facility trust me it's not worth the $8,000 a month that they get from each patient to care for them. They never had enough clean washcloths where the nurses aids to use on the patients they had to use pillow cases bed sheets and hospital gowns to clean the patients after they had a bowel movement I refuse to wear the hospital gowns because of the odor they had from where they were not laundered properly. I always spoke up about the poor quality of the food poor quality of therapy poor quality of activities poor quality of upper management and I did it for the patience who do not have the ability to speak for themselves. The director of admissions has the biggest heart and is one of the nicest people you would ever want to meet she's the only sparkling gem in that pile of rocks that they call embassy of Cambridge.

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Valerie Herman

Wow! As with all nursing homes, they get a bad wrap. It is what it is. But Embassy goes far above to make, what is the most difficult time in your life, just a little bit easier. We know our mother is safe, happy, and taken care of. Some days are tough, and they are there to make them better, not only for her, but for us! In just a short seven months, these caregivers have become our family also. Thank you, Embassy , for being there for us all.