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Kristine Floyd

My mother died in july. They took 1400.00 out of my account for August. I have asked for a month for my money back. Nothing. I will be taking them to court and making Medicare aware of billing fraud. ALSO, My mom had alzheimers and they refused to feed her stating she feeds herself but she could not. DONT BRING YOUR LOVED ONE HERE! They are simply awful. A few good staff but mainly awful

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William Kasler

My father-in-law was in a motorcycle accident and needed physical, occupational and speech therapy as well as some nursing care. Shannon at The Pavilion at Canal Fulton graciously accommodated our need for after hour consultation and walk through, all the transfer arrangements were taken care for us, taking another burden from our plate. My father-in -law and our large family was treated kindly and respectfully by all the staff during his stay. His therapy was intense and highly effective, and he has been able to regain most of his independence. Once he was well enough to come home, the staff worked diligently to make sure everything he would need, would be provided for him. We are forever greatful for the staff at the Pavillion at Canal Fulton for helping us through such a difficult time!

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Dawn Hayes

My friend was sent here after back surgery. She couldn’t walk and needed pain meds. There was no intake done when she arrived. The doctor there never saw her and her doctor wasn’t allowed to treat her there. So she didn’t get any medications. The incision got infected and she was told, ” yes it’s infected but it isn’t an emergency” so it went untreated. She went a week without a shower and started to get sores under the back brace she wore. She never had any therapy which was relevant to her healing and being mobile. This is a terrible place to send your loved one. Don’t do it!!

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Pat Holcomb

My daughter had an aneurysm and then 2 strokes. Her right side doesn't work well. She can't use her right hand and can barely walk. She also is non verbal. I had her in a rehab nursing home for 3 years. They were good with her for a while but they have such a high turnover they seem to have given up on her. Sometimes she wasn't even getting showered for sometimes more than a week and no one would bother shaving her legs. She is only 51 years old. A friend of hers told me about the Pavilion so I moved her there. They have been wonderful with her. She is clean and legs shaved and is so much happier there. They all truly seem to care and they keep her engaged in activities. They dress her every day and don't just leave her in the bed all day. I am so glad I found this place. She is much happier and everyone really cares. Highly recommend!

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Sharren Weaver

My brother has been at the Pavilion Care Center for almost two years. Even though for curb appeal, I would never choose it in a drive-by, the care from the staff has been consistently kind and attentive. I know a skilled care patient has many needs, but they have been able to answer and address all of them. From the vey beginning, my brother has been very happy there and in the kind community they all work to provide and care for him and the other patients.