B

Beth Laberto

Windsor House Canfield is awesome. My mom fell back in March & was in & out of hospital & 3 other rehabs that did NOTHING for her to be home & successful. Until Windsor House. They accomplished in 30 days what the others couldn't in 7 months. The facility is clean, food is good & hot & mom got a clean bib with every meal. Staff is on the ball, from PT, aides, nurses, custodians, office staff & administration. Mom is home & doing well. If I could give more stars I would. My family is extremely grateful. Thank you Windsor House Canfield.

P

Patricia Cuzic

So happy with our choice of windsor house canfield period. My sister came back from Cleveland clinic. I was in a really bad frame of mind was not impressed with some of what you experienced but started rehab and Windsor house Canfield and she is a whole different person. Staff have treated her fantasbig food was good and and the response time to her needs is quick compared to some other facilities that I have experienced with other family members. Would highly recommend Windsor house Canfield We are thoroughly happy with All the care. We would highly recommend this Facility. And we would definitely recommend it to others

J

jerry smith

Far overrated. Rude nurses. Bad over all management from director. Poor medical staff. Terrible food. Especially bad overall nursing staff. Arrogant employees. Uncaring attitude. Would never go back or recommend. If you love your family stay away

N

Natalie Rowell

If I could give more than 5 stars, I absolutely would. My dad stayed at Windsor House at Canfield for over 60 days, and as his daughter living in California, I cannot express enough gratitude for the exceptional care he received. From start to finish, the entire staff went above and beyond—not just for my dad, but also for my mom who visited him daily. Every department—nursing, physical therapy, meals, and especially the coordination and communication—was phenomenal. DeAnn, the “go-to” social worker and so much more, was truly a lifeline. She ensured clear, transparent communication every step of the way and was instrumental in coordinating with the VA. With my dad’s permission, she worked closely with me so I could help my mom navigate everything from afar. Her professionalism, compassion, and responsiveness took a huge weight off both my shoulders and my mom’s. DeAnn’s coordination efforts ensured that medications, appointments, and even home health care services were managed seamlessly. She made sure my dad had everything he needed—not just physically, but emotionally as well—reducing stress and creating a positive healing environment for both of my parents. The food—wow! It was impeccable. The chef is truly amazing, and my dad absolutely loved every meal. Each dish was delicious, thoughtfully prepared, and full of flavor. He even received some Hungarian dishes—without the staff even knowing our heritage—which made him feel like he had a true taste of home while being away from it. That kind of personal touch meant so much to him and to us. My dad kept a list of staff he wanted to personally thank, and that speaks volumes. Cindy in the front office was incredibly helpful to me directly. He also wanted to recognize Brittany, Emily, Miracle, Melody, Carolyn, Stacy, Alyson, Payola, Liz and Veronica, his nursing team. Though I’m in California, I feel like I know them all by name because of how often my parents spoke so highly of them. My dad is a very social person, and it was clear each of these individuals made a positive, lasting impact during his stay. A special thank you goes to the outstanding physical therapy team—Gina and Marshall. Marshall was an incredible motivator, helping my dad meet his goals and build his strength with encouragement and care. Gina played a key role in making sure all the necessary equipment for my dad’s return home was communicated clearly with the VA. Windsor House at Canfield didn’t just provide care—they provided comfort, compassion, and peace of mind. From my heart and on behalf of my entire family, thank you.

B

Brittany Wilson

If I could’ve put a lower star I would have. I am absolutely disgusted with this facility. They are unprofessional and not equipped to run a facility. They are ALL SHOW!! If you have a family member at this facility I suggest you take them out asap! My mother was there only a week and a few days and they barely fed her. I called numerous times and NOBODY called back to set up ANY FORM OF CARE-PLAN meeting. Which is required within the first 7 days of ANY new patients stay in any facility. Still even as of today which she left today I still haven’t got a call back. I’m posting pictures in this review so make sure you check them out. The facility looks appealing to the eye but as soon as you make it past the doors the beautiful lobby the stunning fireplace you find yourself in the empty small jail style rooms they give these patients. It’s sooo sad to see the difference between what people see visiting to the actual rooms. The food is horrible, cold and the portions are so small a toddler would still be hungry. It’s just the worst experience we have had in ANY facility in the area.. Never again!! Update: Well there is nowhere for me to respond to the comment you sent me but I’m trying to understand why you want to speak to me now AFTER my mom left?? You didn’t want to answer the phones when I was reaching out on her behalf while she was at the facility.