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Cheryll Walker

Only gave one star because of the few Nurses Aids that was hopefully and thoughtful of the care of my mother. The place is dirty and old. The Nurses and the STNA that work during the day were rude to us and mean to my mother. So glad we got my mother out of that place. I understand staffing issues, but being rude and mean is not acceptable. The food was always brought to the room cold. And when you asked for coffee or something else for them to drink you will have to wait almost an hour to get it cause they were busy talking and hangingout at the nurses station. Many times my mother had accidents in your depends and it took almost an hour to get her changed.

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beth Mathias

My last name was Beth patton. I was treated so well n couldn't ask for a better place.safe at night I was scared not tour faculty just me.heather the nurse I had always made sure that I was om went over n above her duty calls. When she said I had a seizure she layer on ground with me n shared her lunch with me and just talked to me n got 2 know me.the 2 girls over n therapy the one brought hair conditioner to help me save my hair cause I had a few big Nats from being n icu 9weeks. That made me cry cause I have cancer n I lost it all once n didn't wanna lose again.the lady qith short black hair n rehab helped so much really the entire staff was a blessing 2 me with showers n please let rose know I still remeber her name cause whwn I came n your faculty I was confused from coming off life support. I didn't really see the office staff but when I did what's amazing is no joke entire working staff knows your name that just blew me away..I felt like they was my family..thank you for allowing me 2 get better at your faculty cause honestly first couple days I had Heather nigjt nurse hands full and I'm sorry..thank you all so much

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Kathy Rogers

Once you enter the front door you're greated like a family member . Their caring dedicated staff great you with a smile and a welcoming hello. They all want to be sure you have a relaxing healing experience while you are in their care. Even though my husband was happy to finally get to come home , we will truly miss all the friends we made and be a bit sad not to see them daily. They feel like family to us now and it was a wonderful experience.

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Julie Leach

My mother was transported here today from the hospital after having hip surgery. Everyone I encountered was so very nice and respectful. Keep up the good work.

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dorothy hall

I'm grateful for the care my mother Bonnie Sue received at Arbors at Carroll nursing home. She was treated with respect and kindness. The intake process was made simple with the help of Janet and Jennifer. The nurses and staff were impeccable. They treated her like a family member going above and beyond what they needed to keep her active and happy. They even helped her use her cell phone and when she could no longer use it; they would call me on speaker phone so she could talk to me. They offered a variety of activities throughout the day, for a wide range of abilities. We were also able to participate in fieldtrips and holiday activities with other families. During her short time there, she was able to make new friends and she enjoyed activities she had never tried before. Placing her in a nursing home was the hardest decision I ever made, but God brought me to this place, and it was a blessing for all of us. I appreciate all the help I received going through this process, and the safety they provided for my mom. Weeks after she passed, they called me to pick up a ring they had locked up from a time when she was losing and throwing things away but didn't know what she was doing. This speaks highly of the integrity of this nursing home. In reality everyone wants the best care for their parents, and Arbor at Carroll was exactly that for us. I thank the staff for the pleasant experience we had during her time there. Dorothy Hall and Family