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Mackenzie Strawn

TERRIBLE! If you even slightly like your family member, do NOT send them there. Low staff. Have to beg for a shower more than once a week. ZERO ACTUAL physical therapy.

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Nevaeh Burkholder

My grandmother has been a resident here for about 6 months and we have had nothing but good experiences. The staff is very dedicated and friendly when it comes to both visitors and residents. They not only make sure the medical needs of their residents are met but also meet the personal needs and build relationships with their patients. Any concerns that we’ve had have been addressed immediately and they are always doing everything they can to make the residents comfortable. I couldn’t ask for a better place for my grandmother to be and I am immensely grateful for the team here.

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Mary Service

Incredible facility! My uncle was admitted to this facility a month ago and received excellent care. I was there morning and evening and spent quite a bit of time watching the kindness and patience every staff showed to him. I also listened to the interaction of staff with other residents when they did not know I was across the hall. One resident needed to be fed. The staff told her to take her time to eat. Then, as the lady struggled, the staff said, "I am here to help, and I am happy to be here with you and to give you all the time you need." This is a small example of the kindness that was demonstrated again and again with each staff. My uncle also required a puree diet, and the kitchen worked very hard to find food he would eat. They even made him peanut butter and jelly milkshakes. The therapists communicated with me frequently and made time to meet with me. Cheyney was diligent in contacting me to find a time for me to meet with the speech therapist. Nicole, the physical therapist, took time to review her goals and answer my questions. The aids at this facility restored my faith in young people as they were willing to care, really care and showed no frustration or disgust for all the various tasks required to care for elderly people who are not able to care for themselves. I want to give a shout-out to Jessica, Jaden, April, Loren, and Harmony. Also, the nurses were stellar! Andy met us when we arrived close to 9pm. She already had the med chart ready. Found a good meal and took time to fulfill my many requests. I found all the other nurses patient and thorough. Additionally, Heather helped me with all the paperwork and navigating the logistics of insurance and legal matters. Lastly, Sarah Davis went above and beyond on all aspects. She arranged a meeting for me with all the key players for my uncle's care. She promptly answered my millions of questions and responded quickly to my requests. Carroll Senior Care Center is a gift to the small community of Carrollton and the surrounding area! If you are looking for a place that provides excellent care, look no further!

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Stephanie Butz

My Dad is here for rehabilitation and has received excellent care along with people who care about doing a good job. I have observed this from the cleanliness of the facility, the staff in dining room, nursing staff, and the physical therapy staff. I have visited different hours of the day and see the same. Special thanks to Rachel at front desk, Channey the physical therapist, Sarah -IPCO /SSD and nurses and aides for Dad's room 115. Everyone I talk to about my Dad is helpful and friendly. If my Dad needs to stay we hope he can stay here!

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Kiley Baker

The staff here is unmatched. They take very good care of their residents and keep the building clean. They keep the residents active and always have some kind of entertainment going on. They play bingo, have live music, painting classes, etc. the facility itself is always decorated so cute for every holiday too. This is one of the rare good ones.