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Sydney DePledge

This is a beautiful 100 bed facility with a secured dementia unit. All rooms are private with private bathrooms and showers. Many different activities are offered each day to keep the residents busy. The team here is so helpful and knowledgeable with any needs or questions you may have. I recommend this place to everyone!

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Mike Nagy

## 🌟 Review of Maple Country Villas – Chardon, Ohio I had the pleasure of experiencing Maple Country Villas, and I can confidently say it is one of the finest nursing homes in the area. ### 👩‍⚕️ Outstanding Staff - **Nursing Team:** Theresa and Marie provided exceptional care, always attentive and compassionate. - **Social Work:** Andrew was a true advocate for residents, ensuring their needs and concerns were addressed with empathy and professionalism. - **Admissions:** Misty and Cynthia made the process smooth and welcoming, offering clarity and kindness every step of the way. - **Physical Therapy:** Renatta and the entire therapy staff were dedicated, encouraging, and highly skilled in helping residents regain strength and mobility. - **Nursing Home Aids:** DeDe and Ally stood out for their warmth and reliability, consistently going above and beyond to support residents. ### 🏡 Facilities & Environment - The **rooms were always kept super clean and bright**, creating a cheerful and comfortable atmosphere. - The **facilities overall were excellent and spotless**, reflecting the staff’s commitment to maintaining a safe and pleasant environment. ### ⏱️ Responsiveness & Care - Staff response time was consistently **excellent**, ensuring residents felt secure and well cared for. - Communication between staff and residents was **clear, respectful, and supportive**, fostering trust and comfort. - The **house doctor, Dr. Forester**, was knowledgeable, approachable, and provided outstanding medical care. ### 🍽️ Dining - The food was **mostly adequate**, but the kindness and attentiveness of the staff more than made up for any shortcomings in the menu. ### 💖 Overall Impression Maple Country Villas truly shines because of its **kind, responsive, and dedicated staff**. Every interaction reflected genuine care and professionalism, making residents feel valued and respected. It is a place where families can feel confident their loved ones are in excellent hands.

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Czar

This place is AMAZING! Let me explain. I moved a loved one here. They were in several different facilities over the last 1.5 yr. because of different surgeries at different hospitals. This place is CLEAN! I would struggle to keep anything at my home as clean as the room my parents is in. This is old school navy clean. The staff. They are not standing around on their phones. They smile. And it's real. I have watch some staff as I come down halls. They don't see me coming the residents are happy to see them. They smile at each other. They speak to each other like they are relatives. The staff has all been amazing! The staff is very nice! My parent is actually able to relax and try and heal. I was told by my parents today when I visited them that they were "shocked" they had not heard a single staff member yell or be short with any resident." And because of the other facilities I pay attention.. but not only to what the staff say when you're there but how do the other residents respond when they see them or speak to them and I am happy to say that the staff I have observed have always spoken to residents with kindness and respect. The response time. Holy cow. They are not top of it. Like never have we gone 5 mins or longer. Ever. Any shift... When they say I'll check on that or I need to go grab that. They do that and come right back to the room. They are so kind and helpful you almost start feel bad when you do have to ring or ask for something. They are that good. Every last one of them! No matter what department you work with they are helpful and kind. You know how each home has a few really really good people and then a bunch of people who should not be in healthcare? You ever say I wish I could find a place that was just the good staff.... This is it! From admissions to the drivers to the super nice receptionist. this is all the good staff the other places have lacked. I have, for the first time in a long time, not had to be worried or wondering if my parent was receiving the best care that can be expected. I now am confident they are.

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Dan

Mapleview Country Villa's entire staff was attentive and friendly from their in house management on down through their nursing assistants. Accommodation and cleanliness is a priority at the facility. The homes overall atmosphere is mindful of resident's needs and one of warmth. Having experienced the common place lack of compassion and care at other nursing/rehab facilities, Mapleview Country Villa was a "breath of fresh air". The entire physical therapy staff was exemplary in treatment of my wife's needs and dramatically improved her physical condition under their care and oversight. The only dissatisfaction was the lack and quality of staffing over weekend shifts. Mapleview Country Villa is strongly recommended upon having stayed there on three separate occasions for the care of my wife.

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Nicole Howell

My experience with Mapleview Country Villa has been truly exceptional. From the moment we toured the facility, we felt welcomed and reassured that our loved one would be in good hands. The staff is incredibly compassionate, attentive, and genuinely cares about the well-being of each resident. The facility is clean, well-maintained, and has a warm, home-like atmosphere. The rooms are comfortable and the common areas are inviting. The nursing and care staff go above and beyond to ensure each resident receives personalized care, and the medical team keeps us well-informed about any changes or needs. There are plenty of engaging activities for residents, and the team encourages socialization while respecting individual preferences. The meals are nutritious and well-prepared, and dietary needs are carefully met. We’re grateful for the peace of mind Mapleview Country Villa has given our family. Knowing our loved one is safe, respected, and cared for with dignity makes all the difference. Highly recommended for anyone looking for a nurturing and professional long-term care option. I'd especially like to thank the director Rachel for making my aunt and fathers stay exceptional. Rachel makes sure that I am informed on any changes with them and keeping me updated. She has an open door policy for residents and they always come first. She greets residents individually and always stops to chat with them.