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margaretta Drummond

This place is horrible & horrific!!! My son is there, and we are looking for a new place for him to go ASAP!!! Unexplained injuries and bruises, his room is horribly unkempt. Dirty dishes and old food in his room. Poop on his toilet for days and days. He’s left in the same clothes for days, not showered, teeth caked with plaque on food. I wish I could post the pictures in this review. Terrible food, and this place reeks of feces and urine. Nursing staff unhelpful and resistant to actual care of patients. Cell phone use is more important. They say they have regular stimulating activities….. Lies !!! If you love your loved one, don’t even consider this place. It’s absolutely terrible, and inhumane. They don’t care to the core. Everything in their advertising seems to be proven as lies and deception. Update: My son is in the hospital after suffering a seizure and being trapped between the bed and the wall for God knows how long, and nearly severed his tongue off. Still bleeding profusely after 2 1/2 days. He could have died. Yet they say it was his fault for moving his bed away from the wall. He’s partially paralyzed, his right side has no function, and he’s very fragile and weak. How does a physically weak person push a locked bed? They lie, and risk lives with negligence. Avoid this place with purpose. Maggots, poop, and urine, vomit all documented. I’m about to expose this place for what it truly is!!! Horrible!!!

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Erica Tensing

I would give this place NO stars…. It’s dirty, the care is beyond horrible… they missed 4 doses of my dad’s blood thinner which sped up his death. The hospital said missing one dose could have been deadly… i wish With everything i have We found some way to get him anywhere else. But thankfully when he was on hospice we got to take him home to die with us…. No one deserves to be in this place it needs shut down and all the residents need to go elsewhere. They don’t pay attention if you need thick liquids. It’s all the way around horrible… we have been to distraught to take any action at all but if i could tell you PLEASE don’t ever put your person here. I wish With all my heart we didn’t leave him in that nasty hell hole

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mark jenkins

Since I've been living here, they've always been playing loud music at all times of the day and night. I am sure the residents aren't getting any rest with all this bumping of the music. I wouldn't recommend my loved ones stay here for care if they want to get decent rest.

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Lynn Myrick

My mom passed away on 11/22/24 and it is sad that it’s not enough staff to watch the residents on the floor . They would not give her cream to numb her arm for Dialysis because th she had dementia and she wasn’t not paying attention. This is tortured to the patient. Dialysis treatment needs to be removed from this facility . They were not watching her and she was falling multiple times The DOA need to be fired for being Unprofessional in her job duties and her actions on making decision. Most of the staff members who took care of my mom was amazing but they could only do so much being short staff . The Agency workers are ridiculous.. If they would have did small changes within her care my mother would be alive today . She did not pass from end stage renal failure, she passed from the fall 3 days before she passed . The state need to come in and do a full investigation on the care of these residents in this nursing home . Matt only care about how many patients comes in the door for money not for care of these patients. DOA needs to be investigated also for her actions. I never received a card nor a phone given their Condolences of the loss of my mother form where she stayed for 7 months I pray that no one sends there loved ones to this facility.This nursing home really needs to be shut down. They lack education on following up on medication orders and making sure medication is distributed on time and per orders , they need to have every hour checking on patient and not being at the front desk talking , making sure families been notified regarding care of their loved ones in a timely manner. Management staff need to be monitoring the floors at all times , And making sure supplies for patient needs has been Stop stocked on the flloor and make sure patient floors and floors be cleaned everyday . I understand housekeeping is short staff, but that’s when you have to have owner step in the place And help as needed instead of being home, dictating just accumulate money in his pocket. Nursing homes get so much money from the state to take care of these residents and not giving the care that the residents truly need. I am looking into the state coming and doing a full investigation of this nursing home practices. The state really needs to pull funding for Medicare Medicaid because they’re not managing the resident money or care the last seven months my mother was there. I saw so much. Sick. The DOA that’s in place really should not be there. She sits in our office and dictates and talk to the staff crazy. Matt never wanted to do anything just as long as he got his money. The decline and my mother’s health within the seven months. I really really had to take a good look the last two months of her life What was really going on my mother was not always in a Dementia state of mind so I heard and saw clearly what was going on in this Facility. To not receive a card or a phone call for the loss of my mother was uncaring And ridiculous.

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Ponashene Harkless

If I could give negative stars, I would. My mom is currently fighting for her life and in ICU from complications from bedsores, a GI bleed and kidney issues that I was not told about during the many visits that I made to see my mom. I was called and told she was recommended for hospice due to a "cognitive decline" days before mom ended up rushed to the ER. Mom was actually delirious from spiking a fever of 105 from the severe bed wound they neglected to notify me about, which apparently was a long term issue, per ICU staff. When the facility called to warn me that mom was being sent to the ER, the female employee that called me was yelling, "Get her on the bed" to other staff... in the background, not knowing I was able to hear that. I was never told anything about her wound even after visiting my mom that morning, and mom not being in a good condition, and seeing 4-5 staff members in passing as I cried while my husband and I left the facility. Also, no one answers the phones in this facility, so getting updates and checking in on your loved one is very complicated. Do NOT send your loved one to this place.... PLEASE!!! No matter how desperately you need to find a place for them. You will regret it. When in person, SOME of the staff appeared to be friendly, but she was not being properly taken care of, apparently. I did notice mom gradually becoming pale and very weak over time, and mentioned my concerns about this to staff, but never heard reasoning as to why in hindsight. Please look elsewhere and do not risk your loved one's life.