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Laney Call

My mom had an amazing experience at this rehab place. The staff was super caring and helpful, making sure she was comfy and supported as she got better. Their hard work and kindness really helped her improve. I'd totally recommend this place if you want great care for your family!

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Tricia Powell

Laying in my hospital bed being told Covenant Village was where I was going for rehab, I quickly went to the Google review. After being here, I can tell you I will forever be changed and no longer put so much stock on reviews. Here’s the real deal as I have lived it. Recovering from a serious injury is one of the most vulnerable experiences a person can go through, and from my first day here, this nursing and rehabilitation facility has felt like a place of genuine care, dignity, and humanity. The nurses and aides are nothing short of remarkable. They work long hours, respond with patience and compassion, and give their full hearts to the people they care for. What stands out most is that they do this selflessly, without complaint, and without regard for the fact that they are clearly not compensated anywhere near what their skill, emotional labor, and dedication are truly worth. Their kindness is real, consistent, and deeply felt. The nursing staff has provided excellent medical care while also offering encouragement, reassurance, and respect. The aides have been equally incredible—always attentive, gentle, and willing to help, even in the smallest moments that make a big difference when you are healing and dependent on others. The therapy team has been professional, motivating, and thoughtful in their approach. They balance pushing for progress with understanding physical limitations, and they treat recovery as a partnership rather than a checklist. I am especially grateful for the administrative and insurance coordination staff, who have worked tirelessly behind the scenes. They handled insurance matters with professionalism and advocacy, allowing me to focus on healing instead of stress and uncertainty. The custodial and support staff deserve just as much recognition. The facility is consistently clean, safe, and comfortable, and every staff member I encountered treated me with kindness and respect. Their work is essential, and it is done with pride. What truly sets this facility apart is its culture. There is a sense that people here care—not because it is required, but because it is who they are. I never felt rushed, dismissed, or like a burden. I felt seen, supported, and valued as a human being. I am deeply thankful for every person who works here. If you are looking for a place where professionalism meets compassion, and where people give far more than what is asked of them, I cannot recommend this facility highly enough. With sincere gratitude, Tricia L. Powell

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Steven Wolf

Though care was mostly pretty good, someone stepped on my Mom’s hearing aid and crushed it (not my Mom, since she wasn’t walking). That’s VERY expensive, yet no one has taken responsibility. Though the social worker said she’d ask administration about some compensation, it seems I’ve been left in the lurch. Now no one returns my calls. Very very disappointing.

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Stephen Low

The facility is clean and convenient for me, however the nurses are polite but slow in attending to patients. The custodial staff don't clean well, often mopping floors and leaving them too wet. The food is horrible. This morning my wife got breakfast and it was cold eggs and biscuits with gravy. I had to search for a microwave to heat it up. This is not acceptable.

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Steph K

Meals are okay, mostly repeats of tasteless canned fruits & veggies, but they are nutritious. You can tell when fresh home made foods or ingredients are added to a dish because those meals are delicious! Like simple chicken wings or a turkey leg, or a simple slice of sheet cake with a tiny scoop of icecream = heaven! The building is as spotless as possible. I don't know how it's possible with them having that many people live there 24/7. The floors shine! Bathrooms, floors, sinks, mirrors, toilets, etc are spotless. There's no nursing home, long-term care facility, 'smell' that I noticed as opposed to a few we toured that were a complete turn-off because of this. I felt the rooms were big enuf & felt comfortable & roomy. Almost all rooms were private altho I did hear that a few were semi-private & used that way during Covid. Physical therapy department employees spent more time chatting among each other than teaching exercises, building muscles, or increasing ranges-of-motion. They seemed to spend most of their time filling out forms for certifications than interacting with "patients". It seemed like I spent the majority of my time waiting for them to return to the room & ask a coworker how I'd done. I always felt like I was interrupting their chats among themselves - because I was. This method of rehabbing a patient or restoring their previous strengths & abilities wasn't what I needed, but they never really evaluated me for that so how could they know what I'd lost & needed them to help me with. I asked if they had any worksheets of info for exercises that I could use at home to follow, ie: # of repitions, times per day, etc (altho we followed nothing during PT time with the therapist, nor on our free time, there were no evaluations of progress, etc - whatsoever. They said they could find some on the web to give me, but I was sent home without any further mention of said exercises. I came in needing strengthening of muscles plus proper technique & got none. But, please don't guage my whole stay on comments about the PT & OT depts. I'm better, I feel stronger & feel like myself again & I attribute much of that to my stay at Covenant Village. The activity department does an admirable job with the resources they operate on. The personalities of the 2 main girls are super - hang on to them! I don't think they're getting the recognition they deserve! I wish they could/would involve the wider community in their activities more & even the ladies who work in the front offices, the administrative staff, esp in afternoons, could drop by & join in for a quick 20 minute game of Bingo or help liven up the room. Bridge the deep gap between staff & resident - currently, it's wayyyy too deep. And, the people who aid the residents...deserve recognition! I had a wonderful!!! aide. With her kind, compassionate, personal, good humored care, I'd have never made the progress I did. I credit her with making my stay something that could have been difficult & personally miserable, into something that I could look forward to every day & nite. There are a number of good, solid, personable, hard working employees on staff at Covenant & I hope they're noticed for their hard work, attitudes, & attention to detail. They really make the facility what it is & I hope the good ones, & there are many, are recognized