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Christina Weaver

I just had the worst correspondence with the new business manager working on my step-father’s Medicaid paperwork at this facility. Might I add this process has been going on since Oct. But Nena the new business office manager told me that she only needed one items to complete his paperwork. After receiving the item, I get an email asking for more items. I let Nena know I was extremely frustrated with this process and location. She continued to say we never spoke and she didn’t tell me only one item was needed. Then as the conversation continued she said she was being told what to say by Jason Dew(someone who was supposed to call and never did). This of course infuriated me, as I was proceeding to let her know how bad of a job they have done with communication and that this can’t continue. Ms. Nena Souder proceeded to hang-up on me. Very unprofessional and should not be a manager of any kind!

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Chris Wedmore

I have a very long review coming. For the mean time you truly need to pass on this facility. I spent 2 months there and trust me when I say this facility is ran badly. They let you lay there for hours without meds, laying in your own fences with ostomy bags leaking, My Longest was 5 hours so I started doing it myself. They do not do wound care. Mine was supposed to be done everyday they maybe did it 5-6 times in 2 months. Stay tuned for very specific issues. Honestly I would pass on this facility for the horrible food alone. I’d rather eat off a bathroom floor than what they call food!!

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Denny White

I give this place 1 star only because the staff that is there is caring. IF YOU CARE ABOUT YOUR LOVED ONE FIND ANOTHER FACILITY. I can't believe this place hasn't been shut down. People left in the hallway for hours on end. Staff members apologizing for how long it takes to get help. Call buttons go unmonitored. Not nearly appropriately staffed, the food is terrible and comes at odd hours and is cold, people are sitting around in their own filth for hours at a time, for a rehab facility there sure isn't very much rehabbing going on, maybe 3 times a week for 15 minutes, wrong meds were being administered, morning meds come at 1145am, can't get the right meds. If this helps 1 person find another place it's done it's job.

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JDR

Absolutely terrible facility. Rather than taking care of my grandmother they doped her up with pain medicine to the point she thought was hallucinating and had to be taken to the hospital in an ambulance. She was fine one day and very mobile, but because they did not want to have to check on her they doubled her pain medication without consulting our family and within 24 hours had to be put on oxygen and became a vegetable. Do not bring a family member here if you care about them.

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Howard Hanshaw

When me and my 2 kids went to visit my brother Von Hanshaw, I was blown away by how beautiful and well kept your facility is. The staff were super friendly, residents were all laughing and talking. The one thing that stood out to me was, how helpful everyone was when I entered the building. I know Von really likes it there, thanks for going above and beyond to make this place a home.