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Tokuijin

I only tolerate this place because my family can't afford to house my mother elsewhere and it accepts Caresource. That said, however, there's a reason why this place is considered beyond bottom of the barrel. For one, the nurses, especially the ones on the second floor, are mostly there for a paycheck and, when I visit, most of what I see is them do is playing on their phones, not much else. Two, they take care of the residents but they don't really care about the residents so much. Letting the seniors do little things if they are able to will not hurt and my mother is very particular about her room. Three, the main nurse the 2nd floor needs to be disciplined, as I've not forgotten the time she tried to play in my face. Relatedly, I think she's been taking my mother's mail.

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Jennifer Bryant-Willis

Chastity, the wound care nurse, is awesome at jer job! She's caring, she cares about the patients. My sister came into here with a large wound, and Chastity treats it with such care, she doesn't have to be medicated, she knows techniques to be able to treat her with minimal pain.

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M C

My sister needs acute rehab at a skilled nursing facility and this was one recommendation. I called to ask someone questions to help with our decision and was answered once by someone who sighed two times like it was a problem for her to answer and then hung up on me and I called back twice to have phone picked up and then slammed down without a simple hello. If this is the first impression they have established for incoming calls, I cannot imagine how poorly the rest of facility may be operated. I worked in healthcare industry for 33 years. If incoming phone management is a problem, that is a big reflection of overall operations.

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Phill Woolfolk

I like the variety of personnel at Madeira and the combination of their humor, witt and professionalism. I received Excellent care here. My Doctor was amazed at how quickly and well I am healing, partially credited to my Physical and Occupational therapists here. My needs were addressed. Brian, the heartbeat behind the maintenance in the building, is always ready to fix, help and make it to all work with a smile. I would definitely recommend this facility.

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Sindy Robbins

I have been in several rehab facilities and Madeira Healthcare Center is the best by far! It's clean and safe and they care. The food is good and they have an amazing therapy team here. The concierge and the staff here are incredible. I would send my family members here and I hope you do as well.