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Tonigah Thompson

I was a little worried about placing my loved one in a facility but my experience with the facility and staff has absolutely amazing. Communication is great. The managers quickly address any concerns.

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Taniesha Knott

I would recommend Veranda to anyone in search of a facility. The staff is amazing. The facility is clean. The staff is very caring and interactive. Staff does a great job at keeping me updated with mom’s care. They have always have great communication since day one of my mom entering into the facility and that means a lot.

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Christina Burns

You can tell a lot about a place by the way a call is answered , IF it’s answered ! Tried early morning to afternoon to evening no answer . I wouldn’t suggest this facility , can’t even get a hold of my loved one to be told that the portable phone that’s used is broken !??? When I was told my mother was coming to this place I SAID NO ! To hospital but Since my father who is in a different state of mind and not diagnosed here we are ! When a child wants best for their parent and have to deal with a facility and insurance on the care that’s not up to standards.

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Rian Washington

Don’t move your family here! Please look at the reviews, and turn away. Not only are some of the nurses negligent, but you’ll never get in touch with the DON she’ll avoid your calls at all costs, you can’t get your family members financial records nor are the floors ever clean. My mother health has decreased since she’s been there, she’s unable to make appointments because they don’t use the facility’s bus and their activity aide who’s suppose to schedule rides (doesn’t) so the resident will miss their appointment, and has to prolong their medical concerns due to carelessness. I wish I could give this place zero reviews, because it’s the WORST. I will definitely move my mom by the end of the year

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Maddi

Only a few good nurses and it was because they were new. The other bad reviews describe them perfectly. I don’t know how they managed to get a 4star, most likely from fake reviews of course. I thought it would be a decent place because of that and boy was I wrong. My grandma was neglected in this place and got hurt by falling a few times. “24/7 care and assistance” doesn’t exist in here. If you ask for help they ignore you for hours on end and let you soil yourself. The whole building smells like urine, the health department really needs to take a good look at this place because it’s sickening. If you love your person you should never even give this place a chance. They heavily medicated my grandmother to the point she couldn’t hold a conversation, that’s their way of making them “comfortable”. I don’t recommend this place at all