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Kristin Brown

As soon as you step into the elevator it begins! floors are dirty with trash getting off the elevator as soon as it opens all you smell is urine, patient room filled with rubbish behind everything trash buckets filled no tvs at all in patients room dirty bed mats just laying over the heaters it's not inviting at all just sad and smelly 😔

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Michelle Grant

University Manor is unclean and They rooms doesn’t not look like the pictures on the website. They are disordered organize some of the CNAS and nurses are rude. You cannot recognize them because they do not wear a name tags when we use to visit my uncle they used to be female hair weave on his sheets. You could tell that he wasn’t groomed Also chip paint on the wall I was not recommend this place for even a dog

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Aldora Webb

The local LAC toured this facility with Ms. Brown. This facility was clean and secure. I did not like the location. They have lots of activities. Its for all people: different illnesses. The staff are caring and even tempered. The tour was decent and educational. I want to thank Ms. Shonta for taking her time to meet with us, and tour us through her facility I will recommend to family and friends

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Rick Deck

When my father first went there the on site administrator was very helpful and I was kept informed about everything. HOWEVER, since Angela Valentine is no longer the administrator, the place has become nothing but a joke. When you call the facility there’s a good chance the phone will be answered by a patient and not a staff member. They no longer have an on site administrator so apparently nobody is in charge. They have lost packages several times that I have sent to my father. They have lost him when I called to speak with him and they had no recollection of such a patient and had no idea what room he is in. They have sent him to the hospital and never contacted me. They do not ever contact me to let me know anything BUT they certainly send me the bill every month !!

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katelyn burkeen

I wouldn't send an animal here. Definitely don't send anyone you care about here. Dirty and grimey. Pills on the floor. Holes in the walls. Pictures hanging off the walls. And they Definitely don't treat the residents with care, respect or dignity. The conditions and treatment of patients are deplorable. The state is over run with complaints about this place yet it has not been shut down yet.