C

Christine Youngs

My father in-law was a resident here in the dementia wing for his final few months. My husband and I were so impressed by the care, and love, that he received here. Everyone here really went above and beyond, and treated him as a person with dignity, not just a patient. Special thanks go to Melanie, the Activity Coordinator, and Larry, Bill's nurse. Melanie called my father in- law Uncle Bill, and made him feel special. She even let him wear her jacket when they took him out for lunch and he was cold. During his final days, I could see that she was sad too. Larry also showed him such great care, and kept us informed. It sounds strange, but I actually miss visiting here because of the staff, and some of the residents that we met. I have nothing at all negative to say about his time here, and would absolutely recommend Crown Pointe!

M

Matt McNamara

This is the second care facility my dad has received long term care at and it is has been a great relief because the staff have been unmatched in compassion and support. I'm very grateful to the team at Crown Point for the quality of care they provide him and my family.

C

Chris Graves

My husband was at Crown Pointe for ten months. He wasn’t the easiest resident to deal with but the nurses and aides treated him well. Turnover of staff is low which I think is important. I can’t say enough good things about the aides and nursing staff.

M

Milvia Kendrick

If I could not give them 0 stars I would. If you want your love one to not come home then this is the place. My family is truly devastated of the treatment and care they gave my father. My father was suppose to be there for rehab and he didn't receive that. My father's room TV did not work the whole time he was there. My father was found by family laying half on the bed and on the floor. They gave him the wrong medicines at certain times. He was not provided water unless he ate and WE asked for it when we visited. He was not responsive and emergency personnel was called. He was severely dehydrated by 7 pints. He never recovered from that and eventually passed. Yes my father had other factors but, Crowne Pointe Care Center was a major contributor to his demise. I could go in-depth but, I would never recommend this place or if you really care about your love ones DO NOT SEND THEM HERE.

M

Magdalene Baehr

Absolutely love this facility. My grandpa had a fall in his home, we needed short term rehab and crown pointe was amazing from start to finish. From the admission director, to nursing, to therapy, the whole experience was amazing. The staff was understanding and very communicative. My grandpa enjoyed his stay and now is walking and able to go back home