M

Melanie Shafer

Our family will forever be grateful to Mother Angeline Nursing Home for the incredible care they gave our 101-year-old grandmother, Rosa Mae. When she arrived, she needed not only physical therapy but also compassion, patience, and emotional encouragement and she received all of that and more from the staff. Through dedicated physical therapy and constant emotional support, she regained strength, confidence, and a renewed sense of independence. What stood out most was the endless support from every level of the organization. From the social worker, nurses and aides to the therapists, administrators, and support staff, everyone treated her with dignity, warmth, and genuine kindness. It never felt like “just a job” to them; they truly cared. They even called me after she was home to check on her; words cannot express our appreciation. At 101 years old, that level of attentiveness and respect means everything. Mother Angeline is more than a nursing home; it is a place of healing, humanity, and heart. We could not have asked for a better environment for our grandmother’s recovery, and we wholeheartedly recommend Mother Angeline to any family seeking exceptional care for their loved one. Thank you to everyone who was able to be apart of our lives the month we were there. We wish you endless Blessings, Melanie and Family

T

Timothy Brownlee

My previous review was very negative and was due to a couple of nurses who were clearly nnot doing there jobs and weren't interested in taking any responsibility for their in action. Fortunately, the staff and management took responsibility and launched an investigation. Changes were made immediately and I must say I felt heard and the problems were addressed. Thank you to the rest of the staff, I would recommend this facility to anyone looking for a quality care. .

D

David Fox

Wonderful Experience with Platinum Care I can not express my family’s gratitude for the best team to help my father in a very critical time. From the moment we arrived late in the day we were greeted and treated so very kindly. Our expectations were exceeded with the team led by Sister Anne. We first met Sister Patricia who went out of her way to help us, she guided us with prayer and direction. We are thankful to the team of Dr Anita and PA Nikki they made my father feel safe and comfortable with his medical treatment. This amazing care was continued with his lead from Pt and Ot. Kelly who runs the department and she was a valued resource for questions and suggestions to improve his confidence and condition. The exceptional professionalism continued with Todd and his other teammates in PT/OT. There was an OT member from zanesville that made Dad smile and go the extra mile as did all the therapy members. The food quality was as good as mom makes and Shawntease and Liz always made sure Dads dietary needs were fulfilled with a smile. Sally was the director of smiles and joy we loved that she included us in everything and brought in great entertainment even Marilyn Monroe to sing and dance when we needed to be uplifted. Above all, we were invited to pray at mass in the beautiful church attached to the skilled nursing facility it was led by a very caring priest. Additionally, as we had questions about insurance and our next steps we leaned on Erika the social worker who had the answers to challenging hurdles with her guidance we got through the maze of insurance. I just cannot thank the team here enough for the love, care and warm consideration. This is a very special place to be in difficult times! They are “ Ichiban” which is Japanese for #1 or the best!😍🤩😇

T

Tatyana Hancock

I love this place, my grandma attempts and I was scared, putting her in a nursing home but here they allowed Me to provide a Alexis so I can talk to her whenever I want to my grandma is a introvert and I requested for them to get her out more into the waiting areas and outside. They have did everything I’ve ever requested, they have people coming daily for Physical therapy in so many activities. I will honestly say putting my grandma here I have no worries. The staff is friendly, nice understanding and so far it seems like everybody here love their job

K

Karen Cohn

My mom came to Mother Angeline about two months ago after two long hospital stays. We have been very impressed with the care she has received. She was in another rehab after her first hospital stay and Mother Angeline is just so much better. The facility is very clean and you always see the cleaning staff working which is always plus. I cannot say enough about the PT and OT staff. They are just amazing and truly care about their patients. My mom has made a lot of progress since working with them. The aides have been so wonderful to my mom and treat her with dignity and respect. As for the administration they have been very receptive whenever we have had an issue. Since my mom is not walking right now and cannot perform many of the ADLs Mother Angeline is a safe and loving place for my mom to be.