K

Kevin Brauchi

Wife checked in after a month in the hospital, the genius put her in a double room with a dementia patient that screamed and yelled all night. They knew this patient screamed and yelled all the time so in my mind this was an overt act of patient abuse. Once the situation was brought to the attention of the administrator the next day, actions were taken to move her from that room to another wing and a private room. This prompted me to reconsider my star rating. The personnel on the new wing as well as the physical therapy and occupational therapy are spectacular. The standard of care in her new situation is very high. The facility director took the time to come and meet with me personally and verify that the issues had been resolved.

C

Carla Scott

My mother has been to 4 different facilities in Columbus area. Our experience with the Laurels of Gahanna has been the best. She has the same people looking after her each week. They are caring and really have patience for her. All staff are welcoming and friendly. She has been there for a few months and I am convinced she is in the right place.

D

Donna Sinclair

This is to nominate Samantha and Michelle for doing an outstanding OT and PT jobs. They were very caring, thoughtful and observant. They did not make me feel that I was slow, could do it but not now. I appreciate them listening to my on-going conversations. It made me feel that I was a person being listened too but being told too.

F

Faith D

One word, Horrible! This place is the worst. There is no communication whatsoever. Nursing staff doesn't know what is going on. Front office staff doesn't know what is going on. Therapy staff doesn't know what is going on. Management doesn't what is going on. For the short time that my aunt was in this facility, it was a nightmare. The care my aunt received was unacceptable. For these reasons and many more, I took her out of there. if you have a family/friend that needs skilled rehab, do not send them to this facility.

M

M.V. Smith

This is not a place for healing. The dysfunction begins at admission and does not let up until discharge. Wrong medication, meals without acknowledgement to dietary needs, largely oblivious staff, questionable facilities and administration that appears to only be concerned with insurance payment. To whomever might be reading this review. If you find yourself a resident at Laurels of Gahanna or the family member of a resident, keep your eye on everything. This is not a place to successfully heal from medical trauma.