A

Arlene Armstrong

Westerwood Rehab did a an excellent job taking care of my elderly family member. Top notch medical, nursing, PT, OT, activities, showering, communication with the family, coordination with the home health care agency, and discharge documents for the PCP. They even provided personalized name tags for his laundry! It’s a beautiful campus, residents look happy, and every staff person I spoke with was helpful and pleasant. Discharge paperwork for his PCP was very detailed. If I ever need a skilled nursing facility (or independent/assisted living, Westerwood is where I’m going

R

Rachel Caviness

Westerwood as a SNF and the overall (nonprofit) organization behind it deserves the highest credit for the caring staff, clean facilities and professional services it provides. While my father ultimately succumbed to his ailments, he was in good hands for the short time he was with them. The follow-on condolence card and floral arrangement they sent just blew my family away.

C

Coral

My mother was here for the last 7 months of her life from Feb - Sept of 2024. She had dementia and had a rapid decline. Everyone and I mean EVERYONE was great! They were very accommodating, understanding, courteous, friendly and helpful throughout her time there. I never once felt like she wasn't getting the care she deserved and needed. She was also happy there. She raved about how nice the "restaurant" was and that the food was good. I am forever thankful for everyone there and so happy that we found Westerwood when we needed them.

M

Mark Jantz

Very short staffed in assisted living. I’m sure so many call lights that are turned on because someone needs help getting to the bathroom ends up being a poopie depends by the time help comes around.They take a long time to respond to call lights when residents need assistance. The nurse aides are stressed and impatient through no fault of their own. Management NEEDS to hire more help. Just one extra person on each shift would be so helpful. Please take a break from enriching yourself and help the residents and employees. They would benefit exponentially.

P

Pam Jones

I can’t say enough good about Westerwood the food was amazing the staff was always close by to help keep my father be clean and comfortable and taken care of. The Capital City Hospice made sure my father was never in any pain they checked on his condition at all times. Towards the end the hospice staff made sure they were monitoring his condition 24/7 and gave him a privacy room that could hold my father’s large family that all wanted to spend the last remaining time we had with him. They even contacted the funeral home of our choice to come get my father to prepare him for his final resting place. They made a difficult time in my family’s life possible to go through.