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Unsafe and needs to be shut down. They heavily neglect their residents needs.

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Teresa bourgerie

Centerville is an amazing place! We put our family member in the facility she was working only there for a short time! When I say the staff was amazing to our loved one! We had no issues at all! At one point we had to send her out between the paramedics and the staff our loved one was held facility within three minutes, heading towards the hospital! When I say they’re amazing I do mean they treated our loved one with the respect she deserved and we thank u all for this!

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Lynette Parker

Well to make things clear for you that are seeking an honest opinion about this place. I abhor this facility I consider it to definitely be a money grab. Especially when it comes to the management staff. My loved one was sent here for rehab. And I go to visit everyday and everyday I find more things to detest. I have found my family member barely dressed and unbathed. The bug and rodent infestation is a definite problem I had a staff member tell me they are wood roaches...they come out in the dining area when food is served. I've also had clothes be taken to laundry and never returned. Call lights are not answered in a timely manner. The food that has been given to these adults that have worked hard all their lives is just ridiculous not enough to fill a kid. Subpar at best. Did I mention that I HATE this place???!! I am currently trying my hardest to transfer my love one to a place deserving of him.These people deserve respect and to live and thrive with their dignity intact. And to receive the utmost respect, care,and attention they all Require . No matter what the medical conditions may be. I have pics of some of the meals they're served. I have seen dementia patients unattended in hallways and so called dining rooms. I make it a point to go everyday at different times

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Brittany Brittany

0 stars actually. THIS PLACE NEEDS TO BE SHUT DOWN. DO NOT leave your loved ones in their care. They didn’t give my grandpa a bath for a WEEK then lost his favorite blanket. The blanket needed to be washed…TWO DAYS later we’re asking where it is. Tell me why it took multiple members of my family to ask around, including a phone call to the director, to finally find it but it’s STILL covered in POOP…….from two days ago. These people are incompetent and should be ashamed of themselves. It’s actually infuriating. Thankfully he’s now moved to a new safe place where he’s being treated like a human being.

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Shawna Snelling

If I could give this place a 0 I would, it’s HORRIBLE! My father was discharged there for rehab back at the beginning of Jan. He was placed in the Covid unit for 3 days then moved to the general population. Once moved to his room, it took days for rehab to come in and evaluate him. Once they evaluated him, they never returned to do rehab like we was told. He was never turned and developed several bed sores on his behind. They came in his room during the night and placed a catheter for no reason. He was sent to the hospital (where he received excellent care), was discharged back to this nasty facility after a week of being in hospital. When he arrive back at facility I questioned the nurse on turning him and why he had a catheter. The nurse tried to say he developed the bed sore at the hospital, uhhh no lady he did not, he had them prior and she also tried to say the hospital placed the catheter, again no they did not. I told her no this was all there and done prior to his hospital visit, she then couldn’t give me any answers and left the room. While there, the room was never cleaned as I watched a small piece of plastic that laid in same spot on the floor the whole time he was there, no soap in his bathroom and the toilet was nasty. While he was there, he did not get the care he needed, only continues to decline. Our family doctor seen him and told us to get him out of there because if not he would not make it out alive. On the night before we picked him up, they “forgot” his dinner and when they realized it, the kitchen was closed. So instead of seeing if they could make a sandwich or something someone went and got him a bag of sour cream and onion chips and cheese it’s for his dinner at 7pm, he has some heart issue so this probably wasn’t the best choice for him. We decided to have nursing and rehab come to the house and he’s doing so much better than in that place!!! DO NOT SEND YOUR LOVED ONES HERE!!