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L

Zero stars the Administrator, DON and BOM are all a piece of work! They don’t answer nor return phone calls and give the run around! The Administrator is also a smart ellic and rude!

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Joshua Lazzarine

This place is a horrible place if you care about your loved ones. They neglect the patients constantly, they do not give proper medical treatment and they will hold your loved ones under threat of sending state just to collect more money. They basically held our loved one threatening state until we finally had enough. Nothing came out of it and they just wanted to milk more money. This place should be close immediately and hopefully the state follows our complaint

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Julia Goodman

I was at the Sanctuary for over two months (August - mid October) for rehab of a broken leg. The therapy staff was awesome and some of the nurses and STNA's were amazing. The wound nurse and acting DON were incompetent. I had an infection and they said that it was healing just fine. It was seeping more than it should have and the fluid was brown. They said this for over a month. I ended up in the hospital and had to have surgery to get the infection out of my bone, joint and tissue. I now have to deal with IV and oral antibiotics for the next year. I also have to have a PICC line and have blood drawn every week for the next year. If the infection doesn't go away I could loose my leg. It is extremely painful and could have been avoided if the Sanctuary would have done cultures on my leg or called my surgeon to let her know about my leg.

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Michelle Collins

If I could give no stars I would. My father was there 3 weeks for rehab, the rehab the they provided for him was minimum and he ended up getting worse when we took him home. They do not communicate with the family and when you are released, they don't make sure you have all the to things your loved ones need to continue to rehabilitate at home. The director has a very nasty attitude. Do not go here, this place is absolutely terrible!

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Valerie Nygard

The Sanctuary is an amazing place that really cares about the well being of their patients. Unfortunately, over the past several years, my mom has spent time in many short term rehab facilities in the local area. The Sanctuary is by far the best overall! The building always looks and smells clean. The staff is extremely friendly and always attentive. The food is outstanding! There is no better therapy team anywhere! The therapy team goes above and beyond to tend to my moms individual needs. The nursing staff go out of their way to ensure patients receive the best personalize care possible. I have been highly impressed with the communication and the support from all the staff. Honestly, from all our previous experiences elsewhere, the Sanctuary at Wilmington Place is the best place to provide true quality care for your loved ones.