ARBORS AT DELAWARE is a Medicare-certified nursing home located in DELAWARE, OH. CMS overall rating: 1 out of 5 stars. Google rating: 3.8 out of 5 from 68 reviews. Accepts both Medicare and Medicaid.

ARBORS AT DELAWARE

delaware, OHMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2270 WARRENSBURG ROAD

DELAWARE, OH

Delaware County

Service Area

This nursing home is located in Delaware County and serves residents in the OH area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

ARBORS AT OHIO

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.64 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.13 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 60.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 67.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.8
68 reviews
Jason Barnett

Jason Barnett

I wouldn't recommend someone not to bring ur loved ones here cause almost all of the staff is rude grumpy and the food is nasty it takes nurses forever to come to ur room cause they are sleeping on 3rd shift and I will not come back to this place always angry the staff is so please take ur loved ones to a better place to get care because this place is terrible I'm not eating this place at all cause something needs to be done with these rude and lazy employees have a nurse that shakes all the time while she was trying to give me a shot I scares me I told them about it and nothing got done about it

Verified Google review
Hattie K

Hattie K

The first thing to know is the pictures that are on here posted on here 9 years ago from Arbors is NOTHING what the place looks like now. The second thing you need to know if you have no other choice in sending your love one here there is systematic apathy that runs through this facility from the many residents lying in bed all day on weekends including allowing their food trays sit in their rooms and picking them up with out being touched. My mother when she was there was severely dehydrated and my brother was told she could not have a water cup in her room because she needed thickening liquids. Only after she when she went to the hospital and we expressed concern did the hospice social worker tell us that the law mandates that the facility provide safe water accessible to the resident at all times (see picture) so we known she didn't have a water by in her room what we didn't know at the time was regardless of what kind of fluids they need the facility needs to have it accessible to them. Being across the room when their in bed doesn't count. No water in the dining room by they lobby or nurses' station. Getting the TV on was always an issue too as no one has any remotes. There are good people that worked there between 4/23-6/25 but they come and go because of the many issues. Recent State survey is by the door as you come in. Wish I had seen it before sending my mother there. Rest her soul.

Verified Google review
Homer Amerson

Homer Amerson

I give it a two star the one in Oregon Ohio gave me h pylori and their shower chairs I had to pay my ex-wife to come and get me a shower once a week I wasn't getting any help aides were passing out the meds one nurse and 5/8 and I want to be cooked that was a barbecue in the backyard cook was it worth it 6 months and walked out like I said I caught h pylo in Oregon Ohio from shower chair feces everywhere my ex-wife has the pictures I'm sure I could get them if I need to but it was uncalled for how I was treated and I'm still in the system because of that took me 3 years to get rid of a ungodly disease

Verified Google review
Ken Vinson

Ken Vinson

My Sister in law , Professor Ülle Lewes from OWU, is residing at Arbors of Delaware ,Ohio. She was transferred from Kemper /Cotter house of Worthington; where she was treated very badly. We (our family) are so grateful and happy to get her to Arbors of Delaware! It is not fancy but the staff are kind and attentive and loving towards their patients. Big shout out and thanks to LaPrecious, from admissions, STNA Braedon, whose great grandfather is from Estonia (as is Ülle) and to all of the great nurses and nurses aides!

Verified Google review
Bill Suver

Bill Suver

At first glance, The Arbors appears to be antiquated and dreary, but don't let that cloud your opinion of the care that is given. My wife had been in the memory care unit of a beautiful, new facility for two months before transferring to The Arbors. I came to realize that the appearance of a facility has little to do with the care that is received. Even though The Arbors is an older building, and the interior reflects that, many of the staff have worked there for years and are very experienced. Their tenure at this facility not only shows that it is a good place to work, but it allows the staff to understand the policies and procedures that are necessary to adequately care for your loved one. I've found the staff to be helpful and responsive to my wife's needs. I've seen other reviews on here complaining about the workers there. The staff are humans and no one is perfect. They deal with many stressful situations and not everything can be handled immediately. The place is clean and the food is very good - I've joined the residents for meals several times and can vouch for the quality of the food. Overall I gave The Arbors 4 stars because none of these places can be perfect, but The Arbors is good to very good. You know what they say - Don't let perfect be the enemy of good.

Verified Google review

Reviews from Google Places for ARBORS AT DELAWARE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.