CHERITH CARE CENTER AT WILLOW BROOK is a Medicare-certified nursing home located in DELAWARE, OH. CMS overall rating: 5 out of 5 stars. Google rating: 4.1 out of 5 from 22 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Church related
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Delaware County and serves residents in the OH area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
✓ Above average
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
I am so grateful for the incredible care and attention given to the residents at this facility. From the moment residents arrive, the staff are welcoming and go above and beyond to make them feel comfortable and valued. It’s clear that everyone here is dedicated to providing the best care possible.The management team works hard to ensure the facility is always clean, well-maintained, and constantly improving with new projects aimed at benefiting the entire community. The residents truly feel at home, and the care they receive is both personal and compassionate. I can confidently say that this facility stands out for its commitment to creating a safe, comfortable, and caring environment. It’s a place where both the residents and their families can have peace of mind.
My grandmother was recently at Willow Brook Christian Village & we cannot say enough great things about their hospitality. Their employees went above & beyond to make sure my grandmother was comfortable & adapting well to her new environment. The clinical staff kept me updated with any concerns & worked with me to address them. The facility is extremely clean & well taken care of. Willow Brook Christian Village has an exceptional team & goes well above the other facilities my grandmother has been to!
I can’t say enough good things about Willow Brook Christian Village and the incredible leadership of the executive director, Nicole. From the moment my grandparents moved in, it was clear that this facility is in expert hands. The knowledge and commitment to ensuring the well-being of each resident are evident in every interaction. They go above and beyond to create a warm, welcoming environment, and it’s clear that they genuinely care about the residents. My grandparents have received nothing but top-notch care and attention, and it's such a relief to know they’re in such capable hands. The staff is always friendly, approachable, and highly trained, making the transition so much easier for our family. I feel so confident in Willow Brook's ability to meet their needs—whether it's medical care, social activities, or just the little things that make a big difference in daily life. If you’re looking for a place where your loved ones will be treated with respect, compassion, and expertise, Willow Brook Christian Village is it. They’ve truly exceeded all of our expectations!
Management is a joke. Housekeeping in general is a joke and you'd be so surprised how much mold is in this place is DISGUSTING. And it is just covered up? Assisted living has multiple rooms that I have visited and after talking with staff, they have a housekeeper but where are they at? The amount of times I have tried to convince my brothers and sisters in Christ to speak up at their meetings all of them are afraid of retaliation but here they are without even the simplest necessity of toilet paper! While my concerns were addressed multiple times and I commend the aids for going above and beyond for my companions, shame on housekeeping management for not apparently doing their job and properly supervising housekeepers. Other family members have also told management about Centrum housekeeping but nothing has been done about it. So Willowbrook, if you truly have a "Willow Brook way" and care, I advise you to correct these mistakes. I do not wish to be contacted. Just fix the problems with the management! Every other area with activities and nurses and aids are wonderful it is just housekeeping.
Overall nice facility. Clean and well kept. Decent service, but very understaffed. My Grandma called the nurse and it took over two hours to just get some pain pills. I think that is very disrepsectful for someone like her who came here for her recovery.
Reviews from Google Places for CHERITH CARE CENTER AT WILLOW BROOK. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.