HENNIS CARE CENTRE OF DOVER is a Medicare-certified nursing home located in DOVER, OH. CMS overall rating: 3 out of 5 stars. Google rating: 3.5 out of 5 from 21 reviews. Accepts both Medicare and Medicaid.

HENNIS CARE CENTRE OF DOVER

dover, OHMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Individual

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1720 CROSS STREET

DOVER, OH

Tuscarawas County

Service Area

This nursing home is located in Tuscarawas County and serves residents in the OH area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 0.85 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.28 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 42.9% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 38.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.5
21 reviews
Gayle Boyce

Gayle Boyce

My father-n-law came all the way from Florida to be with the Hennis family & that's exactly how we all felt like family. The Hennis family not only cared for him they loved him. We could feel that at our visits. So helpful any time we needed anything. Thank you so much Hennis family I wish I could give you 10 stars

Verified Google review
Nikki J

Nikki J

The staff are so helpful. Anytime I call to check in with a resident Lisa at the front desk and Wendy in admissions are always there to help. They are so professional and just amazing! Thanks again!!

Verified Google review
TIFFANY JONES

TIFFANY JONES

Showed up visit my father who was there one month. We were shuffled out of the room so it could be disinfected. My father was out in a wheelchair and we went to the family room. After an hour we asked if the room is finished being disinfected...we were told it would be another hour. My father was very uncomfortable in the wheelchair and needed to use the restroom. Because his room was not ready he was taken to the restroom in the hallway. Because he could not stand, he was told to use the bathroom in his diaper! He was very upset and we returned to the family room. He really had to use restroom and was uncomfortable, so he asked me to go and see if the room was ready. It was not. A nurse, Amy, asked if there was something that I needed outside his room. I told her he needed to use the restroom and he was very uncomfortable...Amy was very curt with me and told me that we would have to wait until the room was ready. If we knew how long the wait was going to be we would have had expected it. Nurse Amy raised her voice to me and I asked her not to raise her voice to me. She insisted that that was her regular speaking voice. She was yelling. It was absolutely ridiculous! I asked her to lower her voice and speak to me like normal person. She continued to be very loud and disrespectful. She said she was talking loud because I was wearing a mask over my face which made no sense Another 30-40 minutes passed before his room was ready. Once we got back into the room we waited another 10-15 minutes before someone came in to put him back in the bed. I know working in a nursing home is not the most enjoyable job however I think that patients should be treated with a lot more respect. If this place was trying to impress the family, then they failed. I wouldn't recommend this place.

Verified Google review
Jes

Jes

Needs help, not the staffs fault they are understaffed. Good employees really seem to care about the patients- well atleast most of them. We loved Most all staff. Both my parents had both good and bad to say. Dana(RN was the best!) Owners should pay more to keep good staff. One of my parents passed due to a fall and had they been properly staffed he could possibly still be with us today. Only reason I’m giving this many stars are for the ppl who are at ground zero with the patients day in and day out. They need more pay & more help.

Verified Google review
Brian Johnson

Brian Johnson

Amazing staff! Hennis Care Center takes pride in caring for my mother and providing not only wonderful care, but a place that feels like home for her. We have experienced other places in the area and nothing tops the attention and skill that we get from the staff here. I would, and I do recommend this place to anyone. They have made a very unfortunate situation much easier for my family.

Verified Google review

Reviews from Google Places for HENNIS CARE CENTRE OF DOVER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.