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Chris Beaver

Staff is awesome my brother is a client there and has had the absolute best care he could ever get. I highly recommend if any family members need this type of care they be sent here.

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Jane Fucci

I was very apprehensive when it was time to place my family member in skilled nursing after 110+ days hospitalization. Unable to walk, one leg immobile , cathed & on constant oxygen - I was worried about the prognosis and the care he would receive. The entire experience was wonderful. Every nursing and support staff member was responsive to his needs and that of an over-protective sister. The food was home- quality. The doctor made realistic but aggressive goals and the financial administrator offered personal care. The physical therapist and their program turned the world around. The camaraderie they show and share with patients while pushing for more was exemplary. Last week, less than 2 months later, my family member uses a walker or cane and foot brace. Although he may never be what he was prior to his initial hospitalization, these dedicated professionals gave him some independence, dignity and will to go on back. I am forever grateful.

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Glenda Tetemanza

My Dad was admitted to Covington in April, 2021. While at Covington, his hearing aids were frequently misplaced or lost. I have had to purchase new hearing aids for him not once, but twice in a 2 month period. Covington administration allowed him to be without 2 working hearing aids for over a month, I got tired of waiting for them to make a decision about replacing the second set of lost hearing aids and I ordered and paid for them myself. He was without 2 working hearing aids for almost 2 months, this reduced the quality of his life significantly. 10/10/21 he had to be admitted to the ER. He was severely dehydrated. After 4 days in the hospital and many bags of IV fluids. He was transferred to a different skilled nursing facility I am disappointed at the quality of care he received and the disrespect for his belongings during his stay at Covington. There are a handful of people at Covington that I trusted to care for my Dad. I am saddened at the decline I have seen in the level of care provided to my Dad over the years. (He has been in and out of Covington over the last several years). It used to be a quality facility, but now, (With the exception of the above mentioned -handful of staff), there has been a significant decline in services provided. In my opinion, changes need to made, in order to return Covington to a quality care facility. Glenda T.

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Susan Wagner

My father was here for about 4 weeks for IV Therapy. It is a very clean facility. The staff in the therapy room is exceptional. My dad said the food was acceptable. If your loved one is coming from a hospital stay, it can be a bit of a mental transition as the care at a hospital is very different than the care received in a nursing facility. This was a difficult adjustment. I think this would be true for all nursing facilities. Improvement could be made in the communication and follow up between staff members. The nurses were both caring and professional, but the size of the nursing staff needs to increase. We appreciated the team meeting that was held where we were able to address concerns and get answers. If my dad needs additional care, we would take him here again.

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Hvns Chior

I have not only worked in a few nursing homes but I've also been in many with both my parents. When we transferred my father out of one after being threatened by a staff member he was brought to Covington and it was like finding family. He was treated so well at this facility by everyone we came in contact with. Those who work in the therapy department are top of the line. You will not find a better and more dedicated group of people than you will right here. For the rest of the facility everyone from the nurses, aids, kitchen, activities, the house keeper's, janitors,office staff I mean EVERY ONE treated him with respect and dignity and kindness and he received the very best care. The place is always clean and always smells fresh and as family members we never left there one time worried that our father wouldn't be well cared for. I will always recommend this place above all others