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Linda Rousseau

Its been a few years but they took fantastic care of my mother.

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Ellen Mchugh

Our family is deeply grateful for the exceptional care my mother received during the final months of her life. From the moment she arrived, we felt the warmth, professionalism, and compassion of the entire staff. They treated her with dignity, patience and genuine kindness-not just as a resident, but as a person. The nurses and caregivers were attentive and responsive, always keeping us informed and making sure mother was comfortable as possible. Their presence gave us peace of mind during a difficult time, and we will never forget the support they gave to our entire family. Thank you to everyone for the love and care you showed. You made a meaningful difference in her life and ours.

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Joanne Woolery

Absolutely the worst care ever. rude aides. Scared for my well being towards the end to get out of there alive. They manage to keep you until your insurance runs out. That's what happened with me. Medicaid is pushed down your throat!! I had 3 days to get a place to go and then they argued it wasn't safe. My friends home was totally handicapped accessible. My whole life has done a one eighty. I wouldn't put my dog in that place

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Casandra

My grandmother's WEDDING RING has gone MISSING after staying here. As of right now, I would not recommend anyone to bring their loved ones here. They say they are doing everything to find it... There has been a police report filed, and a detective is looking into this. Both my grandmother and grandfather are heartbroken that her ring is not with her. Management has helped keep me updated about the situation, but I would be weary to recommend Grace Brethren Village to anyone based on my current experience.

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Jennifer Nicholson

My FIL is a current patient at the skilled nursing facility. He has been there 3 weeks following surgery on his feet. After 4 days of being there 3 of which were non-weight bearing, someone (unclear who) determined he could go home and receive independent home PT/OT and wound care - his surgeon said a minimum of 4-6 weeks. They sent this to his Medicare insurance who checked a box to say ok. The admin staff reported to me that Medicare denied his coverage to stay, I said he also had Medicaid. After a week of lies being told I finally learned he needed a different waiver, was told it would be filled out with him with a social worker as I live out of state. This never happened, 2 weeks later no form. I called Medicare and learned that they never denied care, they just took the letter at face value that he didn’t need it. Told me how to have the surgeon correct it, I don’t trust these people to get the new portion nor extension and retroactive care right either. I called to speak to the management and was called a liar by Curtis, who also dismissed the fact that his staff inaccurately filed paperwork, lied about filing an appeal to the paperwork and then subsequently have stopped all PT and OT as prescribed by the surgeon. This place is a nightmare - I received a private pay bill for his “care” tonight. While the nurses and aids are kind and hardworking, my FIL is not receiving any care beyond medication being distributed and is being charged $10,860 for the month of April as a pre-paid charge due April 1st. No itemized list provided for care, no copy of a chart as requested has be provided, no process noted have been sent to the surgeon, and it would appear they are so understaffed that anything promised to patients (air mattress for bed sore prevention, wipes, rash cream) are never provided. This place looks decent in the foyer and it ends there. It stinks of urine the moment you hit the nurses desk and the smell never leaves. I’ve worked in hospitals, rehab hospitals and spent a lot of time with the elderly and never have I been in a facility that smelled this bad. These people are literally stealing money and falsifying medical records to make more money.STAY AWAY. TERRIBLE MANAGEMENT.