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Amilia

This nursing home has unfortunately gone downhill o quickly the past two years. It used to have a team of loyal, honest, and genuinely caring staff members-but one by one, they've either been fired unfairly or pushed out. What's left behind is a skeleton crew of disrespectful STNAs and an unqualified management team that seems more focused on covering up issues than addressing them. Resident care has significantly declined. Basic needs are neglected, communication is poor, and the environment no longer feels safe or compassionate. There is a clear lack of training, oversight, and genuine concern for the well-being of the residents. It's heartbreaking to see a facility that once held promise turn into a place where quality care and respect no longer exist. Families looking for a safe and nurturing environment for their loved ones deserve better than this.

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Mary L

A special thank you to the Timberland Ridge Memory Care staff for the care and kindness shown to our Mother during her stay. JoJo is a skilled nurse at Timberland that provided Mommy excellent care with compassion and love. The family wishes to acknowledge with deep appreciation the many comforting messages, prayers, and other expressions of kindness shown to us at this time though thought and deed.

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Antasia Hullum

Last weekend I had came to Timberland Ridge to tour the facility and I got to meet the nursing staff who were wonderful and helping me do the tour they did. Let me know that management is there more during the week as it was a late afternoon on Saturday and I was taken back by the store not only does the facility offer a lot, but it is very beautiful. They have a great courtyard that sits in the middle of the building that really gives natural sunlight and allows the residence to sit out in the sunshine when it is warm. From a clinical standpoint, this building does offer a lot and I’m glad I got the opportunity to come in and find placement for my loved one

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Maria Arman

We are very happy with Timberland Ridge! The Receptionist, Rachel, is so welcoming and kind. The housekeeping staff, King, is so personable. Physical Therapy, Mae, is very efficient and compassionate. Dietary, Victoria, truly cares and communicates well. All the nursing staff is approachable with any questions/concerns. Laundry is the only issue we really have which we can deal with. Any time we walk around the facility, all the staff says hi to my aunt and calls her by her name. We are appreciative of so many people and im sorry I haven't named them all, however, the person that has made the biggest impact on my aunt is Rena, nursing assistant. Rena's dedication to ensuring my aunt looks her best and her ability to make my aunt feel happy, safe, and cared for truly stands out. It's evident that Rena goes above and beyond in her role as a caregiver, providing not only physical assistance but also emotional support. I come in to visit my aunt and I can tell what days Rena is working with her by how my aunt looks and the room's appearance. Her unique touch and attention to detail make her distinguishable from other aides, and this undoubtedly contributes to a better quality of life for my aunt and other residents. I have been a hospital floor nurse for 15 years, and I know what is to be expected in staff. Rena's compassionate and professional care deserves recognition and appreciation. I would love for her to take care of my aunt every single day. Her hard work and compassion should be recognized!!

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kellie kulton

My mom is a resident at Timberland Ridge and has been there for a year. She was in a different facility for 8 months prior to this. We moved her because she wasn’t getting the care she needed. The staff at Timberland is amazing, including the administrator Holly, the DON Yashica, the social worker Julie, the nurses, aides, kitchen staff… everyone. I’m there almost every day so I’ve been able to monitor her care and see how hard the staff works and how caring they are. The food is also very good as are the activities. My brother and I are very happy with this move and would highly recommend this facility.