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Daniel Harris

Absolutely horrific, please do not put your loved ones in this facility. Both of my grandparents were here. I went to see to my grandmother and found her unconscious and blue in the face. My grandfather died from a traumatic brain injury after falling under their care. Many of staffers are temporary workers who do not care about the patients, extremely rude. The Director is a joke who makes up rules as she pleases.

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Delaine Spander

One of the things that stood out to me the most about Monterey Care Center was the level of care and attention to detail that they provided to each and every resident. The staff took the time to get to know my dad personally, understanding his unique needs and preferences. They worked tirelessly to ensure that he was comfortable and well taken care of throughout his stay. If you're in search of a rehabilitation center for your loved one, I highly recommend taking a tour of Monterey Care Center. Seeing the facility in person and speaking with the staff will give you a firsthand glimpse into the exceptional care that they provide.

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Donna McGhee

I would not recommend this place. Mom went in for physical therapy broke her hip and would transition into long term care it looked has if the place would work out until day 7 I walked in and she was barricaded in her bed by a wheelchair, Walker and her tray table. Her bed had no sheet on it she is lying on a half folded blanket. Disrespected her faith by wet wash cloths and towels on her Bible. Mom told her aid her gown was wet and she was told "you're fine" then came her food tray spilled juice covered the bottom so utensils and the napkin that they were folded in were wet and sticky the soup bean bowl had a lid on it but half the beans had spilled onto the tray ,cookies in a bag was soggy. I told mom you are coming home. This place is for humans and should be treated has such. I got what I needed to bring her home I talked to mom on Thanksgiving and told her twice you're coming home but unfortunately I did not get my mom home in time she passed away this Thanksgiving in this awful place. People that working in nursing homes should realize while they're taking care of someone's family how you treat them could be how you are treated one day. I'm sorry mom I didnt get you home in time.

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Kimberly V

Would give 0 stars if possible . Our dad was in this facilty because of a stroke . The first two days he went without lunch and dinner trays . As we began to observe other issues we decided as a family that until we could bring dad home one of us would be with him constantly. The first day no one even checked on our dad for over 3 hours , when the call button was pushed it took another 20 mins for someone to even stick their head in the room to see if there was a problem . When dads food or liquid was brought to him they didnt measure the thickening powder the nurse would just dump it in .When we requested that she follow the directions on the product her answer was , "sir Ive been doing this for 16 yrs "she felt she didnt need to measure , the spoon stuck straight up in the cup . Now mind you he was drinking the same product at the hosp if it was prepared properly. I could go on and on .The cries for help from other at night were awful to the point one night my brother asked if someone was going to help the gentleman that had been screaming for15 mins . I guess what were trying to say is really review and check out facilities. If your loved one can move and has a voice they hopefully will do ok , but when they cannot, you have to be the voice for them . We ended up having to send our dad back to the hosp because he got worse and refused to send him back there we brought him home . Please just be mindful and evaluate everything.

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Robert DuPont

Honestly the best Memory care. We are extremely happy with the care my friend of 30 years is receiving. Everyone is kind and It smells like cleaning products unlike her previous stay at another nursing place. I recommend to anyone.