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Princesseraj

Highland Point Nursing Home has truly been a blessing for my family. From day one, Administrator Kelly has been amazing. She always keeps me updated on my grandfather, listens to my concerns, and makes me feel like his care truly matters. The nursing staff is wonderful — Nurse Sloan, Nurse Anna Kay, and Nurse DeAndrea are all caring, professional, and patient. They treat my grandfather with dignity and respect, and that gives me so much peace of mind. The aides are just as incredible. Jennifer is kind and attentive, and Comfort is absolutely amazing. She treats my grandfather like he is part of her own family, and I cannot put into words how much that means to me. Elaine, the assistant who helps me when I take my grandfather to his doctor’s appointments, is very patient and wonderful. The van driver Willie is kind, helpful, and gentle with my grandfather. The kitchen staff is also very respectful. The housekeeping supervisor Carla went above and beyond when I needed to change my grandfather’s room. She and her staff were very patient and helped move his belongings from one room to another without any issues. Ola in the business office is phenomenal too. She keeps me informed, explains everything clearly, and is always willing to help. I toured several facilities before choosing Highland Point, and this one stood out far above all the others. I am genuinely at peace with my decision to place my grandfather here. No one in my family ever wanted him in a nursing home, but I am so grateful for the care he receives, and his children are very pleased as well. I would personally trust them to take care of me if I ever needed rehab or long-term care. Thank you to all the staff members here you ladies (and gentlemen!) are doing such a great job with my 95 years old grandfather. I am so grateful for you all.

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Krystal M

I recently toured Highland Point Nursing Home for placement for my grandfather, and I was very impressed. Frances in admissions was absolutely amazing. She stayed late to show me different room options for him, even though she had an appointment for her baby. Her patience, kindness, and willingness to go above and beyond meant a lot to me. Because of her and the overall positive feeling I had about the facility, I chose Highland Point for my grandfather for long-term care rather than just a short-term stay, and I do not regret that decision at all. Thank you Francis we need more people like you

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Navroop Buttar

Our experience at this hospital on September 5th–6th was very disappointing. The nurses were not kind, and their behavior was unprofessional. The level of service was unacceptable. We had to discharge my grandmother after just one day because of how poorly we were treated. Something as simple as asking for water was ignored, and no one provided us with the basic care or attention that patients deserve. We left feeling let down and disrespected.

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Avid Care Transport

Highland Pointe is truly a top-tier facility. From the moment you walk in, you’re met with a clean, welcoming environment and a team that genuinely cares. The staff are compassionate, professional, and attentive—always going above and beyond to make residents feel safe, comfortable, and respected. A special mention goes to Kelly, the administrator, who is absolutely amazing at what she does. Her leadership, warmth, and dedication shine through in every aspect of the facility. She’s approachable, responsive, and truly committed to ensuring the highest level of care for every resident. Whether it’s the nursing staff, therapy team, or support personnel, everyone works together like a well-oiled machine. The personalized care and attention to detail here really set Highland Pointe apart. It’s a place where residents are treated like family. I highly recommend Highland Pointe Health and Rehabilitation to anyone looking for quality short-term rehab or long-term care. It’s a facility you can trust.

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Amber Russyn

If we could give this place zero stars it would be more than an fair rating. This place has unacceptable standards in cleanliness, hospitality and care. A few pictures from my father in laws room in which he only stayed a night. Unfortunately he was transferred from the hospital and we had no knowledge of how this place was until we discharged him due to how terrible this place was. Bathroom doors broken and unable to open, duct tape on heaters. Rust running down the walls, mold and busted flooring. The toilet was dirty covered in fecal matter and rust. Wheel chairs with no foot rests and limited room. The place is not suited to facilitate people of all sizes and medical needs. The worst part would be the smell of mildew and unknown smells that would turn your stomach. As well as people screaming at all hours. The cleanliness was extremely lacking in every corner of this facility. Very unacceptable.