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Kristen

As someone that both works in a long-term care facility (not this one and in no way affiliated with or employed by Admirals Pointe to be clear) and has a loved one that resides at this facility, I can't tell you how pleased I am with the care my dad receives. The staff has never been anything other than kind and attentive. To both my family and my dad. The facility is clean and well maintained. The food always looks fresh and like something I would eat. And I frequently see people up and out of their beds, and in the dining area for meals. I've not once walked into unwanted smells or odors coming from rooms or down the hall. I am truly grateful for my dad having a space here.

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Robert Walker

I'm blown away by the care my parents received at Admirals Pointe. The staff is compassionate, professional, and dedicated. They took the time to understand my mom's dementia needs and made her feel comfortable and supported. When my dad became a resident, the staff provided top-notch care and made his final days peaceful. They were kind, respectful, and helped us through a tough time. What sets Admirals Pointe apart is the genuine care and concern shown by every single staff member. From the administrators to the caregivers, nurses, and support staff, everyone has been friendly, approachable, and willing to lend a helping hand. If you're searching for exceptional care, look no further! I highly recommend Admirals Pointe.

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Stephanie Gerold

Early July my father was brought here to be cared for for 10 days while my brother, who is his full time caretake left state. From day one the nurses would not listen to the family about his care. They faught with my mother, she begged them to follow his normal care routine as we know how easily his health can spiral. Before going my dad could dress & feed himself, &use the bathroom with assistance. The staff would not listen to anything, the head nurse was extremely rude to my mom to the point she actually told her toget out of the room. They said they would not help him to the bathroom, he could just go on himself & they would clean him, would not let him sit in his chair because they said he would fall out, they kept putting oxygen on him instead of his bi-pap despite being told over & over he hasnt been on oxygen in a year & it would destroy him. My dad only lasted 5 days there & died. Think long & hard about the care your loved one needs before trusting Admirals pointe.

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Jolynn DeMeter

It would seem the quality of care depends on what side of this nursing facility you are on. The ceiling was peeling, walls peeled and patched. Staff constantly on their phones ignoring the residents any time I visited. My father was belittled multiple times. He allegedly witnessed an unattended fellow resident roll back in his wheelchair, run into the wall and fall out. I witnessed residents attempting to speak to the nurses at the desk and be completely ignored. Nurses very sick and still caring for residents. That is not a testament to the fortitude of the staff… It is an unacceptable risk. Why there are not legal requirements for cameras in these facilities is beyond me. I understand working in a care facility is a difficult and draining job. Please do not take it on if you don’t have the heart for it. If you once had the heart for it and no longer do, do the patients a favor and find a new job. These people matter. They are humans with souls who were once young and active. Now they have the misfortune to be cared for by people who see them only as a number and a paycheck. It is truly inhumane. Some who are supposed to go in for rehabilitation come out more sick and worse off than before, like my father. My father is a cognizant individual and yet he still experienced multiple issues. I feel for anyone in this nursing facility who can’t speak up for themselves. I would advise looking into other facilities for yourself or your loved one if at all possible. Look up recent reviews from patients, not staff.

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Erika Hartman

The care teams are fantastic, the food is great with a wide variety everyday, the activities are stimulating and engaging and they have something for everyone the home is clean and just has a lovely feel throughout. The office staff is absolutely amazing and helpful. I WOULD highly recommend this company to anyone! They work with you to find the perfect fit of caregiver to patient.I cannot say enough good things about this company. The cost of care is reasonable; the peace of mind is priceless.”