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Randall Loomis

I currently live at Lost Creek Rehabilitation Center in Lima Ohio. Much of the staff department heads are rude and abusive. For three months I have yet to receive physical therapy for my heart attack because they never evaluated my condition and UHC United healthcare insurance requires prior authorization. The room they put me in had ten broken things from leaky sink to closet door falling off, unfinished painting, blood stained curtains, bad housekeeping not cleaning the floors, bedside table twice dropped trays of food, the kitchen gives unhealthy food for type 2 diabetes, the maintenance and social worker staff yells from first day first hour about my room restrictions. They are mostly females that bond together against the residents. The local ombudsman was very biased and dismissed my complaints because she is good friends with the social worker. The kitchen abused me by routinely giving me milk but no cereal or cereal with no milk. I don't trust the integrity of Lost Creek or the local ombudsman. The facility wasted three months of. Medicaid payments with no therapy. My health condition got worse after the hospital. This is why I don't trust Lost Creek Rehabilitation Center. Randall Loomis current resident.

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gail lesavage

They don’t return your calls and allow a lot of noise during the night. Residents have the tv on loud all night.

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Cassie65177

Beware performing there. You send in the invoice a month in advance, and “Lance,” whoever he is, claims he talked to you after you’ve tried to track down your check for months! They lie to try to get out of paying you!

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john truax

I've tried several times to praise each section that makes up this facility. But it seems there's a time limit on review writing so I'll be brief. Yes there were a few hiccups here and there, but truth be told it was as more my fault and personality that caused the few hiccups than how the facility is ran. But even then it was handled professionally and with respect. I went to Lost Creek rehab to prepare for my upcoming surgery that I needed to be physically ready for. I have been dealing with both military and civilian physical therapist since 1989 due to various injuries I've received. Never have I worked with people as good and caring as the physical therapist and occupational therapist at Lost Creek... They are truly a marvelous and wonderful group of people!!! The nursing staff are knowledgeable about the medications and will even sit down and discuss with you what each and every medication does until you understand. They are also a great group of people!!! Housekeeping, kept my room clean, stuff such as sheets, washcloths, toilet paper, and so on were always replaced as needed. Or desired. Plus they were as warm and friendly as they were dedicated to my well being... Management was also a great group of people who took their time to explain the various details of how things are done. My 20 days at this health care facility was to me a wonderful experience. Yes I was in severe pain from my old injuries that was bothering me, I was kinda cranky and at times alittle hard to deal with. But I was treated kindly, respectfully, and honestly. I can't express enough how much this facility overall has helped me, and of the great care I received. I hope and pray that I can return to this facility for me after surgery rehab therapy needs....

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William McElya

I think this place is a gem! Everyone...they have the best therapy around, everyone is overly accommodating, and there is no other place I would have my mother or father than Lost Creek. The thing that we love the most is anytime we ask for something, it was done immediately no questions asked...they made us feel like royalty.