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Cindy Gee

Great place go.therpy great if put in work then worth it god work with you help along way

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Tabitha Peak

The people there are friendly but but it seemed like there really was no rules there that much and I was getting harassed by the residents here and there They talked to the residents but they still kept on doing it I feel like they could have done more there but that's just me

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Marisa Fallico

ATTENTION ALL REVIEW READERS THIS STORY IS WELL WORTH YOUR TIME TO READ IF YOU TRULY CARE ABOUT YOUR LOVE ONE. I would like to start off by saying that this facility should seriously consider changing their name to DEATH POINT because it’s certainty clear to me and my experience with this facility it’s not Lake Pointe. They do not even merit a start for a rating. I was caring for my significant other that was diagnosed with a very rare condition that effects 1 in a million and I was not convince of this diagnosis and the challenges I encountered along the way in order to have him retested was by far more challenging than one can ever imagine only because I’m from Canada and he was from Lorain. I probed many people along my way to try and help the man I truly love and to get what he rightful deserved, but with no success my significant other pasted away and not from the diagnosis he was given but from an infection he developed under the care of Lake Point and the very poor and unethical service that this facility has to offer but again they really don’t offer anything. First this starts off with the leaders that run this facility your staff is only as good as you represent yourself.POOR LEADER SHIP POOR STAFF. I would travel six hours and show up unexpected and to find my love one in bed and soaked up to his neck in urine and running a fever of a 102 it shouldn’t have to take me to come in and begin requesting what needs to done this is their career, if they can find time to play on their phones and stand around gossiping about life when theirs patients screaming and asking for help but yet they just clearly ignore it then they don’t belong working their because unfortunately these patients don’t ask to be faced with what has been hand to them in life. We as family members or a partner in life would do anything for a love one and what really frustrated me is when they mentioned patients rights why even bother because they stripped him of his rights when he had every right to have pillows at every pressure point and it was charted but yet not followed through, when I requested that he have fresh water by his bed side so he can help himself to a drink and yet it was not made available, to be rotated every two hours to avoid bed sores or any form of pressure sore. The list goes on and on of the negligence of this facility. Hospice was another experience through this facility when making one comfortable it doesn’t mean we take rights away to what they are entitled to either but they did. We take better care of animals than we do of human life something is clearly wrong. I can’t express enough and the horrible experience of watching the love of my life taken away from me and again not from what he was diagnosed but from the horrible infection that went untreated and the care that they provided. This story will be made public to make people aware.

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Mark Hartman

I have a family member staying here. First I would like to say how caring the staff is. They are always on top of everything. Maintenance and housekeeping are amazing. I would definitely recommend Lake Pointe to anyone interested.

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Kelsey Gallaher

A place that is really trying to make the bad reputation go away. The new ED and the managers here are trying to improve the place and make the nursing home feel like it’s really home to the residents. The activities aides are really good at getting residents out of their rooms and into the common areas for activities. The nurses and the stnas have the best team work there is! This is really becoming a nice place! Give it a shot and place your loved one in here!