C

Crystal Jones

It's 10:30 P.M and my mom hasn't had her insulin today, At all!! 138 sugar. Apparently, they ran out of her insulin and need to order some more. Also, I know my mom isn't the easiest person to care for but she hasn't had a shower in who knows how long, no one wants to change her. I understand they are understaffed but tell me why no one can figure out who is going to change her. I understand times are tough and they're understaffed but that doesn't excuse the negligence. It's just not right! I'm disappointed by the way my mother is being treated. I wish I could do more for her!! She might have a functioning mind and trust me I know it's not always a rational mind. She's ornery as all get out but she's still human and deserves to be treated with more humanity than what she's been receiving. Do better!

T

Tina Marie

My mother-in-law is currently in this facility and although we haven't had any complaints about the way she is being treated or cared for the problem is at the front door. You cannot get in or get out without an employee. They should have someone sitting at the front desk 24/7 so people can get in and out. Sometimes we are at the front door for five solid minutes buzzing to get in and no one is around. Same thing when you go to leave, you cannot get out without them putting in the code. At one time we had a whole line of people waiting to get out of the facility and couldn't because no one was around. This needs to change.

F

Funke Osundina

I recommend placing your love ones @ Oakhills. The care & the food was great with neat surroundings. The staffs- Nurses, STNA & Managements especially the DON-they're all helpful & fantastic, my sister -in-law was there for rehab.

A

Angie

I only gave it 1 star because it wouldn't let me post without one. This place needs shut down immediately! If you have a loved one here, please get them out a.s.a.p.!! My aunt was here for 20 days for rehabilitation. She never received a shower during that time. Her daughter picked her up this past Friday, November 8, 2024 and took her to her house. She found a huge mess on her bottom. My aunt has large bed sores, bruising all over her bottom and couldn't stop the bleeding. She called an ambulance to take her to the hospital. She has now been in the hospital for several days getting the wound care she needs and deserves for the negligence of the staff at Oak Hills rehab center. Please report any negligence or abuse of your loved one to Medicare, the AG's office, and the BBB. Take pictures of the wounds, document everything. Talk to an attorney. Let's take care of our elderly because many of them can't let us know how they are treated.

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Blame Swoope

I am incredibly grateful for the care and support that Oak Hill has provided to my dad. After losing his wife and battling depression for years, I was worried about his happiness and health. However, since he joined this place, I've seen a remarkable transformation. The compassionate staff and friendly peers have created a warm and welcoming environment that has truly lifted his spirits. Not only is he happy and engaged, but his overall health has also improved significantly under the care of the dedicated medical team. He seek to have a new purpose and joy in this chapter of his life.