Mentor Hills Post Acute is a Medicare-certified nursing home located in MENTOR, OH. CMS overall rating: 2 out of 5 stars. Google rating: 4.0 out of 5 from 21 reviews. Accepts both Medicare and Medicaid.

Mentor Hills Post Acute

mentor, OHMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

8200 MENTOR HILLS DRIVE

MENTOR, OH

Lake County

Service Area

This nursing home is located in Lake County and serves residents in the OH area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

LEGACY HEALTH SERVICES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.48 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.10 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 58.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 63.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4
21 reviews
Rebecca Stames

Rebecca Stames

My father is currently a resident at Mentor Hills Post Acute. I visited from out of town last weekend and was so happy to see what a lovely facility it is. I walked in to see one of the nurses feeding him with such gentleness and care, it gave me peace knowing he is well taken care off. The facility is spotless and located in a wooded setting and is just beautiful. The staff has been really kind to my mom and the entire family wishes to thank everyone for the great care my dad receives. We all appreciate you so much! EDIT: My father passed today and I wanted to give a special thank you to nurse Kim W. The care and compassion she showed in his final days and hours was more than I could have ever imagined. Thank you from the bottom of my heart.

Verified Google review
Patricia Sprowls

Patricia Sprowls

After comparing this facility to another facility I was at, I have found that mentor hills post acute is far superior in the care that you receive. The people are kind and treat me nice. There are activities to keep you busy all the time if you wish to be. Movies on Friday night I think that's great, excellent church services, bingo and other games. Highly recommend if you are looking for a skilled nursing facility.

Verified Google review
Renee Fedele

Renee Fedele

Have had nothing but problems with my grandfather and getting his bedtime medicine and getting help from the overnight staff. Extremely rude. **update** Sarah has been very helpful with getting my grandfather situated and the transfer home. However some of the staff was still very slow to respond in taking 45 minutes to get to my grandfather to the bathroom.

Verified Google review
Chris Yeray

Chris Yeray

My grandma has been there for a month. The staff is friendly, helpful and has gone way above to help her in any way she needs. We have been very happy with grandma's stay. Would definitely recommend.

Verified Google review
J W

J W

I recently contacted facility with a family friend to go over some financial details with the business office manager Melissa. She was very knowledgeable and helpful in assisting the family with their questions so we stopped in to tour the place. Facility was clean and everyone was friendly, potential resident will be admitting soon. Thank you so much for your hospitality Melissa!

Verified Google review

Reviews from Google Places for Mentor Hills Post Acute. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.