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Jackie Baughman

The facility is very nice to look at and physical therapy does a really good job. Now as far as being kept in the loop, I am my brother's POA, they fall short. Was told yesterday his copay for Medicare started on the 17th, that lets me have 6 days to figure out what to do because 210.00 per day is impossible. They did not mention it during the care plan meeting we had just almost 2 weeks ago

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Ashlee Abshire

Sycamorespring is a beautiful facility with an amazing team of dedicated and compassionate staff. They truly care about each resident’s well-being and work tirelessly to help everyone regain their strength and independence. The entire staff is involved, attentive, and knows every patient personally. They also go above and beyond to make the discharge process smooth and well-organized, ensuring you have all the resources you need for continued success. I highly recommend Sycamore Spring to anyone looking for quality care and genuine support.

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Linda Ross

This letter is aimed at providing visibility into our experience with and the conditions of Sycamorespring Skilled Nursing and Rehabilitation in Miamisburg, OH. Following an in-patient discharge from Kettering Medical Center, our family elected to place our father at Sycamorespring Skilled Nursing Facility (SNF). His discharge to the SNF was primarily focused on healing a fractured hip, complete with occupational and physical therapy, until he was able to maneuver and complete day-to-day tasks autonomously. In total, he was at Sycamorespring for thirty seven (37)days. Due to a previous discharge and regulatory standards on the minimum number of days between in-patient days required by Supplementary Medicare Insurance, his SNF stay was not eligible for coverage; we ultimately were faced with spending $204.00/day out-of-pocket. Due to this tension, we conducted extensive research before electing Sycamorespring, and found reviews across google that reflected an average score of one star. When we addressed these concerns with admissions, they were largely alleviated, indicating that these negative reviews were primarily submitted by disgruntled former employees. Unfortunately, our experience with Sycamorespring was more aligned to our research than we had hoped. We continually faced problems, particularly as it related to patient safety and wellbeing: from our family's perspective, these risks can ultimately be boiled down to insufficient staffing ratios, system glitches, and poor communication. Specific examples and general themes include: * Order incompletion, and poor loop closure. * Untimely response to emergency request: We were faced with multiple instances in which we requested supported via the in-room emergency request lever, and faced wait times between 15 (average) and 45 minutes. * Their internal system is not operational/functional. Ultimately, our takeaway was that Sycamorespring's SNF wing has ~20 rooms, with 1-2 designated aids at a time. Their staff is overworked, and lacks attention to detail. Given the high-risk nature of our father's condition (he has dementia, experiences frequent acid reflux, and his most recent discharge was related to a fractured hip) and our lack of trust with the facility, we felt it of the highest-importance to be present with him 12-14 hours / day. We escalated these concerns to Administration on a number of occasions, but were often faced with dismissive responses. All of that said, we want to take a moment to commend the PT and OT staff: to the best of their ability and in light of their reduced capacity, they treated our father with kindness and care. He is able to walk with a walker, and conduct quotidien tasks without constant supervision.

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Mathew Maloney

Sycamorespring is a beautiful and perfectly located Skilled Nursing and Rehabilitation in Miamisburg/Centerville. Kelli Gescuk in Admissions has been very helpful in showing all of the benefits this new facility has to offer and the Administrator, Bridget Davis went out of her way to make sure that the questions I had were answered fully.

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John Gibson

This review is from Gloria Gibson-------I was there for almost 3 months due to a broken ankle and elbow and could not be happier with the care I received. Everyone was wonderful from the nurses to the staff to the therapist. I could name names but I do not want to leave anyone out. Just a great place if you need nursing and rehab care.